Sr. Marketing Operations Manager - NA UGG

About the role

The Senior Manager, Marketing Operations will be the operational hub for the North America Marketing team, driving operational excellence and ensuring seamless collaboration from strategy through launch.

Responsibilities

• Own the North America marketing operating calendar, milestone planning, and seasonal readiness process
• Develop scalable operating models, tools, and governance to improve planning, communication, and execution
• Prepare presentations, business reviews, seasonal recaps, and leadership meeting materials
• Lead weekly leadership meetings, monthly all hands meetings, status reporting, risk management, and cross-functional alignment
• Serve as the North America lead for Global and Regional collaborations, ensuring clear communication and cross-functional alignment
• Drive collaboration planning, engaging partners at key milestones to inform strategy and execution
• Serve as program manager for North America's most complex integrated marketing initiatives and seasonal priorities
• Build and maintain project plans, timelines, RACI documents, and milestone tracking across teams
• Identify risks, resolve dependencies, and proactively remove blockers to keep projects on schedule
• Maintain seasonal marketing toolkits, process documentation, templates, and internal resources
• Support budget tracking, vendor coordination, and operational reporting as needed

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Project Management, or related field preferred
• 7+ years of experience in marketing operations, integrated marketing, project management, marketing planning, or related disciplines
• Experience leading highly cross-functional marketing programs from planning through execution
• Experience managing multiple concurrent projects within fast-paced consumer, retail, or lifestyle organizations
• Strong organizational and project management skills with attention to detail
• Ability to build relationships and collaborate across diverse teams

Qualifications

• Champion diverse and effective teams, drive strategy, cultivate innovation, deliver results, and build connection

Skills

• Strong organizational and project management skills
• Attention to detail
• Ability to build relationships and collaborate across diverse teams

Benefits

We offer a variety of competitive compensation programs, financial planning and wellbeing, time away from work, extras, discounts and perks, growth and development, and health and wellness programs.

Pay

$138,600.00 - $187,000.00

Schedule

Hybrid (typically 3 times per week in office, Tuesday – Thursday)