Sr. Manager, Strategic Delivery and Change (GTM Activation)

About the role

The Senior Manager of Strategic Delivery & Change will lead complex, high-visibility GTM transformations, drive behavioral and policy transformation, solve problems with agility, architect change and delivery playbooks, and influence and partner cross-functionally.

Responsibilities

• Lead Strategic GTM Activation: Design and own the end-to-end delivery of complex, high-visibility GTM transformations.
• Translate ambiguous business objectives into clear, actionable activation strategies that drive immediate impact.
• Drive Behavioral & Policy Transformation: Move beyond standard IT or system changes to lead large scale shifts in organizational behavior, sales processes, and policy execution.
• Ensure teams are culturally and operationally ready for strategic pivots.
• Problem Solve with Agility: Act as an internal strategy consultant. Identify core business challenges, formulate a strong point of view, and creatively design holistic solutions that challenge the status quo.
• Architect Change & Delivery Playbooks: Build comprehensive strategic plans that merge program management rigor with advanced change management methodologies. Ensure stakeholders are not just informed, but fully equipped and activated at launch.
• Influence & Partner Cross-Functionally: Build deep relationships with sales leaders, GTM strategy teams, and enablement partners. Navigate complex stakeholder ecosystems to drive alignment, mitigate execution risks, and build momentum without relying on direct authority.
• Measure Business Value: Define and track robust success metrics focused on adoption, behavioral shifts, and GTM performance, ensuring sustainable outcomes long after the initial launch.

Requirements

• 9+ years of professional experience in corporate transformation, strategy and delivery, or complex organizational change management.
• GTM & Sales Strategy Acumen: Proven experience working closely with Go-To-Market functions, sales strategy, or revenue operations, with a deep understanding of how sales organizations operate and adapt.
• Transformation Expertise: A strong track record of driving large scale, non-standard changes (e.g., policy, behavioral, operating model shifts).
• Strategic Problem Solving: Demonstrated ability to tackle ambiguity, synthesize complex inputs into a clear perspective, and pivot quickly when required.
• Executive Communication: Exceptional written and verbal communication skills, with the ability to influence senior leadership and present complex strategies simply and effectively.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Qualifications

• Strategy Consulting Background: Previous experience at a management consulting firm, specifically focusing on enterprise transformation or GTM strategy.
• Creative Builder Mentality: You aren't afraid to try new approaches, build frameworks from scratch, and deliver solutions that are highly customized to the business problem.
• Advanced Change/Program Credentials: Relevant certifications in Change Management (e.g., CCMP, PROSCI), Program Management (e.g., PMP), or an MBA.

Skills

• Strategic Thinking
• Change Management
• Leadership
• Collaboration
• Communication

Benefits

At Salesforce, we offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pay

The typical base salary range for this position is $143,400 - $216,900 annually.

Schedule

This is an office-flexible role with an expectation of being in-office 3 days per week for team collaboration and cross-functional partnership.