Sr Manager, Special Projects (IKC)

About the role

The Sr Manager, Special Projects (IKC) is a Denver-based role reporting directly to the COO. This position plays a crucial role within the Operating Leadership team, focusing on strategic planning, management process enhancement, business communications, and information aggregation/synthesis.

Responsibilities

• Support the Chief Operating Officer in crafting and executing strategic initiatives
• Organize core operating efforts and drive collaboration across lanes
• Internal/external communication by helping to craft and deliver key messages
• Highlight management process gaps or improvement opportunities, then implement solutions
• Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership
• Collaborate across teams to perform analyses and synthesize results
• Support in the development and improvement of a top-performing operations leadership team
• Work across operational and innovation teams to advance best-in-class capabilities in the market
• Regularly appraise the COO of project status and variations from the schedule or scope
• Strategy & Project Execution: Manage and drive strategic and operational initiatives in collaboration with other teams; structure ambiguous problems into clear workstreams and drive execution; develop and communicate project scope, timeline, plan, resource requirements, and assumptions; create, implement, and drive the adoption of processes and solutions to further clinical and business outcomes; communicate project status updates and needs to senior leadership; prepare, report, and manage against targets/goals, including scope, schedule, metrics, and revenue

Requirements

• Prior experience in Strategy, Consulting with Project Management, or a similar role supporting enterprise-level initiatives within healthcare or financial operations leadership
• Bachelor’s Degree required, MBA or graduate degree preferred
• At least 5 years of experience in a strategic or operational leadership role
• A minimum of 1 year of project management experience
• Advanced proficiency in MS Word, Excel, and PowerPoint required
• Prior experience in healthcare services and/or working with payors, physician networks, value-based care models, and/or integrated care models preferred
• Demonstrated track record of top performance and desire to help improve our overall healthcare system

Success Factors

• Highly organized, structured working style with strong project management skills
• Discretion and confidentiality with sensitive information
• Interest and curiosity in a broad array of topics and issues
• Confidence to work effectively with senior teammates
• Strong analytical and presentation skills
• Self-starter who can work effectively with limited oversight while pushing for access and input when needed
• Resourcefulness-the ability to find and implement effective solutions despite time or resource constraints
• Attention to detail (follow-up and follow-through are a MUST in this role)
• GSD and following through on initiatives & projects to successful completion
• Poise, tact, and diplomacy under pressure
• Influences others to achieve objectives
• Flexibility & openness to frequent schedule/calendar changes and emerging priorities
• "Can-do" & results-focused mentality-willing to do what it takes to get the job done

What We’ll Provide

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Benefits

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