Sr Analyst, IKC Program Management

About the role

A Sr. Analyst on the IKC Account Management Team will join the broader Integrated Kidney Care (IKC) team to provide value-based care services and care coordination with the goal of increasing patient engagement, improving health outcomes, and reducing healthcare costs. Our Account Management team manages all national and regional health plan and health system partnerships focused on value-based care within the chronic disease space, and a Sr. Analyst will work to support value-based care contract implementation and relationship management, assess partner collaboration pilots, and understand overall performance tracking to ensure program success.

Responsibilities

• Serving as account support for large and strategic accounts and delivering service excellence
• Partnership with operational, clinical, actuarial, finance, and IT teams to proactively coordinate process/project meetings, keeping minutes, and tracking action items
• Supporting day-to-day contact between internal teams and external partners
• Coinciding with one month of continuous employment
• Coordinating, escalating, and ensuring closure on requests between internal team members and external partners
• Supporting potential new program launches and unique clinical and operational pilot opportunities with external partners
• Tracking to contract terms inclusive of performance targets and process measures
• Providing regular, efficient communication to team leadership and other stakeholders
• Developing, scaling, and documenting new and improved processes, as needed

Qualifications

• High school diploma or equivalent required
• Minimum of three (3) years' healthcare experience preferred; understanding of value-based care and/or shared risk partnerships a plus
• Demonstrated knowledge of insurance rules, regulations, and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
• Basic computer skills and proficiency in MS Word, Excel, and Outlook required
• Strong interpersonal skills to build credibility as a thought partner internally and externally

About DaVita

About DaVita Integrated Kidney Care (DaVita IKC) DaVita Integrated Kidney Care (DaVita IKC) is the integrated care division of DaVita Inc. working on DaVita’s vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. The IKC Program Management team is responsible for managing program outcomes for our high-growth national VBC business with over $5B of medical spend under management. We are a highly motivated, fast-paced team with extensive experience in operations, managed care, and consulting, and are at the center of DaVita’s strategy to evolve from fee for service to value based care. We work in a collaborative environment with a differential focus on both professional and personal growth. We’ve proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care.