Sr. Manager, Sales Operations

Department: Sales Location: Atlanta Description The Senior Manager, Demand Gen Ops owns the regional relationship between Field Marketing and BDR leadership, acting as a neutral pivot point focused on one outcome: increasing the output and quality of MQLs the region generates, and the effectiveness with which local teams execute against them. A Typical Day In The Life Includes Partner closely with Senior BDR Managers/Directors and Directors of Field Marketing on how local teams execute against MQLs - covering both the volume generated and the quality of what's produced.Partner with field marketing to create a forecast on MQLs that can be reviewed regularly & ensure there isn’t a surprise when a campaign / event lands MQLs.Act as the pivot point between Marketing and BDR leadership - surfacing gaps, escalating where needed, and giving each side the knowledge and visibility it needs to hold itself accountable to actions agreed in joint reviews.Align Marketing and BDR leadership on shared regional KPIs, and steer both teams toward the same targets.Design and run the region's demand management rigor cadence: a weekly tracking process, built on the KPIs agreed with leadership, that shows which teams are above or below the line and why.Partner with Field Marketing to optimize channel mix for MQL generation, based on which channels are proving most effective.Coordinate follow-up calls with BDR teams on key initiatives and support the on-the-ground execution BDRs need once a campaign goes live. Basic Qualifications Ability to convene the right leaders when significant spend initiatives or big-bet events require cross-functional decisions.Partner with Prospecting Program Management on TAL build prioritization for the region, without owning the build itself.Manage and develop the region's Demand Gen Ops Individual Contributor(s)Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future. Preferred Qualifications Experience across Ops, BDR, or Marketing roles, including 2+ years of leadership experience.Track record operating credibly with senior stakeholders on both revenue and marketing sides.Comfortable diagnosing performance issues from data, without owning the underlying reporting infrastructure.Experience holding cross-functional partners to commitments without formal authority over them.People management experience, or readiness to take it on. | Location: Hybrid role 3 days in office (Atlanta, GA; Dallas, TX) About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. 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