Sr. Manager, Risk Management - Card Partnerships (Hybrid)
Overview
As a member of the US Card Partnerships Well-Managed Team, you will apply a horizontal perspective to drive risk strategy and initiatives that support efficient, well-managed growth for the Partnerships business.
Key Strategic Focus Areas
Strategic Leadership & Execution: Develop business strategies to drive growth and improve the risk posture for Capital One, adapting to shifting consumer and regulatory behavior.
Project Management & Prioritization: Lead and manage horizontal and vertical control new intent and remediation to meet or exceed corporate performance targets. Drive prioritization and produce leadership reporting to ensure visibility and alignment.
Cross-LOB Coordination & Program Management: Coordinate across Partnerships, the Card business, and other LOBs, leveraging best practices and capabilities for our partner customers and strategic imperatives. Oversee and manage multiple projects and programs concurrently.
Stakeholder Engagement: Drive positive engagement with internal and external partners through effective communication, managing expectations, and proactively mitigating risks/issues. Develop business cases to articulate the value of strategies and project ideas.
People Leadership: Manage and develop a team of high performing associates and supporting team members. Coach and mentor associates throughout the organization with a goal of developing and retaining talent.
Key Competencies
Proven Strategic & Analytic Orientation: Demonstrated ability to drive decision-making and problem-solving using rigorous analytics and strong quantitative skills, complementing conceptual thinking.
Strong Business Judgment, Leadership, and Integrity: Proven track record as a tenacious decision-maker, implementing a vigorous yet balanced and collaborative business strategy.
Exceptional Executive Communication Skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills, the ability to drive agreement through intellect, interpersonal, and negotiation skills, and tell a compelling story that clearly shares insights.
Collaborative Teamwork: Ability to build strong internal and external client relationships, incorporating multiple perspectives into problem-solving, arbitrating competing interests, and identifying appropriate solutions.
Technical Partnership: Proven ability to seamlessly partner with Product and Tech teams to identify solutions, expand automation, and maintain infrastructure stability.
Basic Qualifications
- Bachelor’s Degree or Military Experience
- At least 4 years of experience in Risk Management
- At least 3 years of experience in developing and managing stakeholder relationships
- At least 3 years of experience in People Management
- At least 2 years of experience in qualitative or quantitative analysis
Preferred Qualifications
- Master’s Degree or MBA
- 5+ years of experience in Risk Management specific to control management
- 4+ years of experience supporting, partnering and interacting with internal and external business clients
- 4+ years of experience in People Management
- 3+ years of experience in qualitative or quantitative analysis