Sr. Manager – Product Management – Source to Pay Solutions (Hybrid)

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

About the role

We are seeking an experienced Product Management Leader to drive the strategy, roadmap, and delivery of enterprise Source-to-Pay (S2P) and Contract Lifecycle Management (CLM) solutions. The ideal candidate brings deep experience in Coupa, Source-to-Pay processes, Product Management/Product Ownership, and Contract Lifecycle Management platforms, with a strong track record of leading Agile product teams and delivering business value through technology solutions.

Responsibilities

• Define and own the product vision, strategy, and multi-year roadmap for Procure-to-Pay and Contract Lifecycle Management capabilities.
• Contribute to the development of the system strategy through partnership with business unit leaders, IT, and other key stakeholders. Ensure alignment both inside and outside of the organization through personal leadership efforts.
• Manage a team responsible for design, configuration, reporting, testing, implementation, and upgrades of supported business systems.
• Oversee efforts to troubleshoot and improve processes for end users.
• Own and prioritize the product backlog based on value delivered, end-user experience, risk mitigation, and organizational priorities.
• Establish and monitor expectations to achieve company and department goals.
• Manage the performance, training, and evaluation of assigned staff. Maximize group achievements by providing technical and professional development.
• Lead change management efforts across the organization for business systems. Provide appropriate training and education for business users, managers, and associates as needed.

Requirements

• Bachelor's Degree and 6 years of experience in Information Technology or Business System management or specific systems to be supported
• OR High School Diploma or GED and 10 years of experience in Information Technology or Business System management or specific systems to be supported

Preferred Qualifications

• Experience in Coupa
• Experience in Source to Pay Process
• Product Manager/Product Owner experience
• Experience with contract management tools (Icertis or other)
• Agile delivery method

Benefits

Benefits are an integral part of total rewards, and First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.