Sr Manager, Product - Dispenser & Payment Terminal Asset Management

This position reports to the Sr Director, Product Management – Asset Mgmt & Aftermarket and is open to a remote location in the United States, following Eastern or Central Time Zone working hours preferably.

About the role

The Senior Manager, Product will define and drive the global strategic product vision for the Dispenser & Payment Terminal Asset Management Portfolio, aligning with the overall Convenience Retail Asset Management strategy. This role involves leading the development and delivery of innovative, market-leading solutions to support accelerated revenue growth and increased profitability. The Product Manager will serve as the contextual expert, working collaboratively with engineering, sales, marketing, and other stakeholders to ensure projects are delivered and revenue and customer satisfaction goals are met.

Responsibilities

• Define and drive the global strategic product vision for the Dispenser & Payment Terminal Asset Management Portfolio, aligning with the overall Convenience Retail Asset Management strategy and vision.
• Lead the development and delivery of innovative, market-leading solutions that support accelerated revenue growth and increased profitability.
• Build, grow, and retain top talent within your organization through effective coaching, mentoring, and leadership.
• Lead, coach, and develop a team of product management professionals, providing clear direction, ongoing feedback, performance management, and growth opportunities.
• Partner with the Dispenser & Payment Terminal GM Orgs and cross-functional teams to:
  • Define and execute the product strategy and roadmap for remote management Encore, Atlas, Latitude, SK, and FlexPay products.
  • Build out existing Dispenser & Payment Terminal asset management capabilities.
  • Develop new functionality aligned with customer and business needs.
  • Establish consistent standards for user interactions, workflows, and connectivity across devices and products.
• Deliver products which deepen value to customers and expand revenue opportunities.
• Ensure internal requirements are met to allow for highest efficiency for partner organizations.
• Prioritize Dispenser & Payment Terminal asset management features and initiatives based on business impact and customer value, balancing innovation with operational focus.
• Set and drive Dispenser & Payment Terminal asset management strategy components, aligning with overall Asset Management strategy.
• Engage with customers and conduct market research to identify new features and opportunities for product differentiation and innovation.
• Collaborate with the Product Platform team to refine product development processes, secure buy-in, and create effective feedback loops.
• Prioritize product backlog and manage the lifecycle of new product features from conception to launch.
• Work closely with all Convenience Retail functional groups as a trusted product partner to bring impactful solutions to life.
• Set priorities and partner with engineering for PI process ensuring clear technical requirements and resource needs.
• Analyze performance metrics and use data-driven insights to drive product improvements.
• Act as a product evangelist, representing the company internally, at industry events, conferences, and with key clients.
• Partner with Product Commercialization Manager to develop Go-To-Market Strategy.
• Own pricing and discounting for your product(s).
• Create business cases for new products/features.
• Travel to meet with customers, stakeholders, and to gather market insights.

Requirements

• 7+ years of product management experience in the software industry, with a strong preference for candidates with Asset Management software experience in the convenience and retail fuel sector.
• BS degree in Marketing, Product, or Computer Science or a corresponding field and/or equivalent work experience.
• Proven ownership of product management and product strategy for SaaS products.
• Experience in asset management technologies and SaaS product development.
• Ability to work with cross-functional teams and drive alignment across multiple stakeholders.
• Experience leading software development and web technology-based products.
• Ability to think strategically and creatively to solve complex problems, including prioritization of work.

Qualifications

• Experience with Dispenser & Payment Terminal fuel solutions (preferable).
• People leadership experience with small-medium sized teams (preferable).

Pay

The base compensation range for this position is $147,290 to $189,000 per annum. Your actual base salary will be determined based on numerous factors including relevant experience, skills, location, credentials, and internal equity.

Benefits

• Premium suite of health and wellness programs, including medical, dental, vision, disability, and life insurance.
• Family planning support through Maven Clinic.
• Diabetes management through Livongo.
• Coverage for women’s health and support for adult and elder care.
• Paid parental leave.
• Generous 401(k) plan with matching company contributions.
• Paid time off up to 15 days each year.
• 13 paid holidays (including 3 floating holidays).
• Paid sick leave (amount may vary based on state or local laws).