Sr. Manager, Premier Communities Account Management

About the role

Mediacom seeks a Senior Manager, Premier Communities Account Management. In this role, you will be responsible for overall sales and relationship management with property owners, developers, and HOAs in MDU and private residential communities, whether on a bulk- or non-bulk contracted basis. You will also assist Premier Communities Account Managers (PCAMs) with service penetration and meeting their revenue goals in Residential Communities.

Responsibilities

• Assist PCAM team in all geographical areas to meet or exceed quarterly and yearly Residential Build Revenue and margin goals.
• Develop and cultivate effective business relationships with residential community owners and managers to ensure Mediacom Business is the provider of choice to their residents.
• Prepare and initiate proposals to Residential Bulk prospects.
• Conduct regular individual and group meetings with assigned staff to communicate and provide feedback on sales/performance results, reinforce expectations, and address questions and concerns.
• Ensure that the PCAM team is providing all acquired accounts with the best possible customer service after the sale is made.
• Work with individual PCAMs to resolve any customer concerns that occur during the term of the service agreement.
• Compile and examine all Residential Build account records in the assigned area to assure timely renegotiation of subscription rates and maintain ongoing relationships with Residential Bulk Customers.
• Utilize CRM/Sales Management software on a daily basis for documenting the management of leads through account deployment, as well as ensuring all PCAM team members are utilizing the tool.
• Provide management with timely reporting as required and requested.
• Requires regular attendance to report to work per assigned work schedule.
• Perform other functions as assigned.

Requirements

• High School Diploma or GED required.
• Five years of outside sales experience, preferably business-to-business, or five years' experience in property management, or working with MDU (multiple dwelling units) or Home Owners' Associations, or a combination of sales and property management.
• Demonstrated ability to motivate and influence both internally and externally.
• Ability to travel frequently (up to 50%) including overnight as necessary.
• Strong verbal and communication skills.
• Proficient in Microsoft Office Suites.
• Ability to work in a fast-paced environment.
• Valid driver's license and satisfactory driving record required.

Benefits

• Health, vision, and dental insurance.
• Education Enrichment up to $5,000 per year for qualified employees.
• 401(k) with generous company match.
• Paid vacation, holidays, and flex paid time off.
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services is provided.
• Training and professional development.
• Monthly bonus/commission potential.
• Employee Wellness Program.

Pay

The salary range for this position is $55,000.00 to $95,000.00 annually. At Mediacom, sales roles' salaries are expressed as total target compensation (TTC = base + commission). Base pay is one part of our total compensation package, providing the opportunity to progress as you grow and develop within a role. When making a job offer, we consider several factors such as years of related work experience, relevant skills and qualifications, education level, and certifications/licenses.