Sr. Manager, Operations

About Us

Job Description Summary: Manages multiple large-scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities

• Develops and maintains distribution center operations business plans to include all programs, P&L, and customer requirements.
• Provides input to the development customer relationship strategy.
• Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.
• Ensures all established costs, quality, and delivery commitments are met.
• Captures, stores, and retrieves production data for reports.
• Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
• Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment.
• Reviews production and operating reports and directs the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays.
• Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments.
• Plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.

Qualifications

• Bachelor’s degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience.
• Variety of levels of P&L experience highly desired.
• Spanish speaking skills a plus.

Skills

• Strategic thinking and planning.
• Operational management.
• Customer relationship management.
• Quality control and assurance.
• Financial management.
• Supervisory and leadership skills.

Benefits

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Pay

$110k - $120k annually

Schedule

Wed-Sat - 4PM-2.30AM

Company Benefits

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Performance Team

Commitment to diversity and inclusion. Equal opportunities employer. Supports candidates with criminal histories. Adjustments for the application and hiring process available.