Sr. Manager, Operations
Responsibilities
- Manage day-to-day Fleet Safety & Recovery operations business, including performance, billing, and financial statements.
- Have weekly syncs with Operations Managers and Team Leads, as well as one-on-one coaching and development with TMs as needed.
- Meet with clients as needed to continue business growth.
- Be responsible for interviewing Operations Managers and Team Leads.
- Promote department culture.
- Ensure KPIs are being met consistently and solve business problems through innovation.
Requirements
- Experience as an Operations Manager, preferably within Fleet Safety & Recovery.
- A BA/BS degree is preferred.
- Excellent communication skills, both verbal and written.
- Maintain an open line of communication between staff and upper management.
- Experience managing supervisors, as well as an Advanced Coaching Structure.
- Develop individual and team goals and implement plans to carry out objectives (financial, growth, new business).
- Guide the Operations Managers in meeting all team & individual goals.
- Build productive business relationships with clients and possess strong organizational, analytical, and managerial skills.
- Autonomous vehicle experience is preferred.
- Flexibility to travel is a requirement.
Competencies
- Strategic Leadership
- Operational Excellence
- Talent Development
- Change Management
- Performance Analytics
- Client Engagement
- Cross-functional Collaboration
- Crisis Management
- Innovation
How We Partner To Protect You
We will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities.
EEO
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.