Sr. Manager, Operations

About Us

Performance Team promotes a culture of honesty and integrity, valuing the trust it builds with customers and employees. Our focus on our people sets us apart and keeps customers coming back.

Job Description Summary

Manages multiple large-scale operations and all activities related to operations and development of company products. Develops and maintains distribution center operations business plans, provides input to customer relationship strategy, establishes production and quality control standards, coordinates processing activities, reviews production and operating reports, and ensures all established costs, quality, and delivery commitments are met. Supervises subordinate managers in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments.

Essential Duties And Responsibilities

• Develops and maintains distribution center operations business plans to include all programs, P&L, and customer requirements.
• Provides input to the development customer relationship strategy.
• Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.
• Ensures all established costs, quality, and delivery commitments are met.
• Captures, stores, and retrieves production data for reports.
• Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

Supervisory Responsibilities

• Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments.
• Is responsible for the overall direction, coordination, and evaluation of these units.
• Calls for the direction, coordination, and evaluation of these units.

Education And/or Experience

• Bachelor’s degree (BA/BS)
• Five to ten years related experience and/or training
• Variety of levels of P&L experience highly desired

Company Benefits

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Pay Range

$110k - $120k annually