Sr. Manager, National Account Agency Operations (INSURANCE EXP. REQUIRED) (New York)
The Sr. Manager, National Account Agency Operations role at GEICO offers a unique opportunity to work with key accounts and drive sales profitability. Reporting to a National Account Director, this role involves managing account call center locations, developing strategic account plans, and collaborating with various internal teams.
Responsibilities
- Manage account call center locations and assist with electronic group training and advancement campaigns.
- Build and maintain strong relationships with key account location managers, producers, and account influencers to promote GEICO and its affiliate products.
- Create and execute location-specific strategic account plans and forecasts to meet company objectives and sales targets.
- Work with GEICO product lines including Private Passenger Auto, Commercial Auto & Trucking, and collaborate with distribution and process teams to implement growth strategies.
- Facilitate calibration sessions with field and inside sales resources to ensure consistent execution of NA account strategies and quality initiatives.
- Communicate regularly with customers and GEICO leadership to address concerns and maintain excellent customer service.
- Cross-functionally collaborate with teams such as service, underwriting, sales support, and IT to align roadmaps and distribute communication for key initiatives and projects.
- Establish additional target agencies with similar operating characteristics and monitor sales performance to recommend improvements.
- Support and execute go-to-market strategies for commercial and personal lines products and regularly monitor agency onboarding and enablement.
Qualifications
- 3+ years of experience as a sales resource with large, complex customers.
- Bachelor's degree in a business or related field.
- Proven track record of developing and translating sales strategy into results.
- Experience collaborating with key resources and stakeholders, influencing decisions, and managing work towards both short-term and long-term strategic goals.
- Exceptional written, verbal communication, and presentation skills.
- Compliance with GEICO’s driving standards and/or policy.
Preferred Qualifications
- 7+ years of experience in personal and commercial lines and related coverages in various agency settings.
- MBA or similar advanced degree.
Annual Salary Range: $108,650.00 - $169,125.00. The exact salary may vary based on factors including the scope of the role, the candidate's experience, education, and location.
GEICO is an equal opportunity employer committed to providing a diverse and inclusive workplace. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.