Sr Manager, Money Movement Product Strategy

Job Overview

PenFed is hiring a (Hybrid) Sr Manager, Money Movement Product Strategy at our Tysons, Virginia or Omaha, Nebraska location.

Responsibilities

• Oversee the day-to-day operations of PenFed’s managed services & branded ATM fleet as well as other assigned money movement products.
• Have direct responsibility for the departmental P&L and all related operating expenses.
• Identify and implement new features and functionalities that will increase cardmember acceptance and favorable transaction interactions.
• Stay current on relevant industry and competition trends.
• Ensure applicable compliance and regulatory requirements are met (examples, ADA and Reg Z, Reg E, Reg CC, etc.).
• Review monthly transactions and performance reports and make recommendations regarding high and low performing locations, based on KPI’s, to move, remove or add new ATMs.
• Publish a quarterly dashboard for each supported product/service.
• Regularly liaise with the Global Fixed Assets, Security, Fraud, and the Branch Operations teams on ATM moves, adds and removals.
• Lead calls with internal and external teams to review project plans, issues/opportunity progress and resolution.
• Spearhead ongoing ‘look/tone and feel’ improvements to showcase PenFed ATMs, ATM surrounds and brand standards.
• Monitor monthly recurring vendor invoices for accuracy and received/processed timely.
• Monitor non-recurring invoices for accuracy and received/processed timely.
• Closely monitor and resolve any accounting and GL reconciliations outages.
• Develop and maintain processes to ensure PenFed GFA, Accounting and Finance, Business Development and Corporate Security Teams have updated information about PenFed’s ATMs.
• Proficient in debit network fees, transaction routing and contractual obligations with applicable vendors including Visa, AllPoint and Co-op.
• Work closely with vendors and other PenFed departments to coordinate effective and efficient ATM, surrounds and or signage installs, moves and de-installs.
• Review and update the intranet tab and Operational Knowledge in Salesforce.
• Ensure the Enterprise Risk Management Register (ERM) is accurate and up to date on a quarterly basis.
• Regularly review applicable Policies and Procedures and draft updates and changes to Management for approval.
• Regularly review and update department procedures as needed.
• Oversee the Branch and ATM Locator Service on PenFed Online and PenFed mobile to optimize best in class experience and overall accuracy.
• Interact and support other PenFed departments and/or branch staff, and vendors to resolve issues within delegated authority.
• Lead and delegate all departmental projects to ensure timely and flawless execution.
• Lead and delegate all merger activities to ensure timely and flawless execution.
• Train new/existing staff in all existing and new department functions.

Qualifications

• Equivalent combination of education and experience is considered.
• Bachelor’s degree in a related field is required.
• Minimum of seven (7) years’ experience with ATMs, debit networks, routing, interchange, coordinating equipment implementation and installation required.
• Minimum of two years of direct supervisory experience.
• Must be proficient in Microsoft Office products.
• Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will supervise employees.

Licenses and Certifications

No additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Travel

Ability to travel to various worksites and be on call may be required.

Pay Transparency

The anticipated starting salary range for this role is $84,700.00 - $136,806.00

Benefits

• You’ll have access to comprehensive health, dental, and vision plans;
• paid time off;
• family-friendly benefits like paid parental leave, care support, and fitness center access.
• Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage.
• We support growth via education assistance, community involvement, and volunteer opportunities.

Purpose

Helping members achieve their dreams since 1935.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.