Sr Manager IT- Marketing and Product Operations

Lead, develop, and mentor team members

Lead, develop, and mentor team members in alignment with Milwaukee Tool culture and leadership expectations, inspiring performance and professional growth.

Build trusted relationships

• Influence through clarity, collaboration, and consistent delivery
• Build trusted relationships with Marketing, Channel, Product Operations and Brand leaders

Identify and deliver bold, customer-centric digital strategies

• Identify and deliver bold, customer-centric digital strategies that align IT and marketing resources

Define and drive vision, strategy, and roadmap

• Define and drive the vision, strategy, and multi-year roadmap for Marketing technology—across architecture, solutions, and execution

Enable connected research platforms and real-time information flow

• Enable the evolution of connected commercial ecosystem, ensuring data integrity, visibility, and usability across systems

Create durable competitive advantage

• Create durable competitive advantage through effective marketing programs powered by actionable insights

Promote a culture of collaboration

• Promote a culture of collaboration where teams understand their role and impact end-to-end

Communicate with Marketing business leaders

• Act as a communication bridge between Marketing business leaders and technology teams

Leverage and evolve IT operating model

• Leverage and evolve the IT operating model to identify near-term improvements and long-term transformation opportunities within Marketing

Evangelize metrics-driven success model

• Establish and evangelize a metrics-driven success model, with a strong focus on financial rigor, service levels, and operational effectiveness

Manage engagement and governance

• Manage internal and external partner engagement, delivery execution, and program governance

Additional duties

Perform additional duties as assigned

The Tools You’ll Bring With You

• Bachelor’s degree (and/or an equivalent technical degree with four years of experience). Master’s degree preferred
• 5-7+ years of experience driving Marketing technology and data strategies in complex, enterprise environments
• Proven track record of people leadership and delivering large-scale Marketing initiatives

Other Tools We Prefer You To Have

• Results-oriented, collaborative leader with the ability to simplify and optimize complex marketing and commercial processes
• Strong background in program governance and both waterfall and agile delivery methodologies
• Demonstrated ability to lead large, cross-functional Marketing and Digital Transformation initiatives
• Trusted business partner who quickly understands marketing strategies and provides technology leadership to drive business outcomes
• Experience developing and executing multi-year Marketing technology roadmaps aligned to business priorities
• Deep understanding of brand management, customer engagement, campaign execution, digital marketing, and marketing operations
• Inclusive of technologies like Databricks, Dovetail, or others
• Experience with enterprise marketing platforms such as Salesforce Marketing Cloud, Data Cloud, Consumer Goods Cloud, Customer Data Platforms (CDPs), Digital Asset Management (DAM), Adobe Experience Cloud, analytics platforms, and modern cloud technologies
• Strong understanding of customer data, personalization, AI-enabled marketing capabilities, and omnichannel engagement strategies
• Exceptional communication skills with the ability to translate complex business and technical concepts into clear, compelling executive messaging
• Strategic thinker with a bias for action who balances innovation, governance, and business value in a fast-paced environment
• Excellent relationship-building and stakeholder management skills with the ability to influence executive leaders and drive alignment across Marketing, IT, Sales, Customer Service, and external partners
• Hands-on, results-driven leader with a passion for delivering measurable business outcomes, continuous improvement, and exceptional customer experiences

We Provide These Great Perks And Benefits

• Robust health, dental, and vision insurance plans
• Generous 401(K) savings plan
• Education assistance
• On-site wellness, fitness center, food, and coffee service
• And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.