Sr. Manager, International Government Programs

About the role

Tomorrow.io's Customer Delivery and Operations team sits at the center of the company, connecting the Government and Enterprise business units to the technical organization. We own the full lifecycle of customer programs, from pre-sale technical engagement through post-sale delivery and operational support. This role will focus on international government programs: complex, high-stakes engagements with national meteorological agencies, defense ministries, and civil aviation authorities across Asia, Latin America, the Pacific, and beyond. This role is for someone who delivers results across borders, time zones, and organizational boundaries. We are looking for a hands-on operator who personally drives complex international engagements to successful outcomes, not a program governance layer.

Responsibilities

• Own and drive the full lifecycle of international government programs: contract kickoff, solution delivery, POC execution, operational deployment, and ongoing support.
• Translate signed contracts into executable program plans with defined milestones, deliverables, ownership, and accountability, and drive follow-through across all stakeholders.
• Manage scope, schedule, budget, and technical risk across multiple concurrent programs in diverse regulatory and operational environments.
• Ensure all contract deliverables, including documentation, reporting, invoicing, and compliance artifacts, are completed accurately and on time.
• Serve as the primary point of contact for international government customers on active programs. Build direct relationships with decision-makers and technical counterparts.
• Drive alignment across internal teams: Legal, Finance, Product, Science, Engineering, and Customer Success. Bring the right people together, resolve blockers, and maintain program momentum.
• Navigate international procurement processes, contracting norms, cultural expectations, and compliance requirements with direct experience in the regions where we operate.
• Manage relationships with external partners, subcontractors, and integrators involved in program delivery.
• Lead, alongside Business Development, on active government opportunities by participating in deal reviews, validating POC scope, and ensuring technical and financial analysis is complete before commitments are made.
• Bring operational perspective into pre-sale conversations: what is realistic to deliver, what risks exist, and what the program will actually require.
• Contribute to pre-proposal and proposal response efforts where program execution credibility is a differentiator.
• Report program health, risks, and progress to senior leadership on a regular cadence with clear, honest assessments.
• Build and maintain program tracking, governance frameworks, and reporting standards that work for our scale and pace.
• Provide guidance and governance support to regionally distributed team members involved in program execution.

Requirements

• 8+ years of hands-on program or project management experience delivering complex technical programs for or with international government customers. This must include direct delivery responsibility, not advisory or consulting roles where execution sat with another team.
• Direct experience working with government agencies outside the United States: national meteorological services, defense ministries, civil aviation authorities, disaster management agencies, or similar. You understand how international government procurement and contracting works because you have lived it.
• A track record of personally owning and delivering programs end to end in environments without extensive institutional support. You have built the structures and processes needed to execute, not just operated within existing ones.
• Proven ability to manage multiple concurrent programs across different countries, time zones, and regulatory frameworks without losing control of details or timelines.
• Strong cross-functional influence skills. You have a track record of getting things done through teams you do not manage: engineering, science, legal, product. You know how to align people, resolve conflicts, and create urgency without formal authority.
• Excellent communication skills in English (written and spoken). You can write a clear program status, run a structured review, and hold your own in a room with senior government officials.
• Willingness to travel internationally as programs require. While the role is remote-based, meaningful in-country presence will be expected when customer relationships or program milestones demand it.

Preferred Qualifications

• Experience with weather, climate, earth observation, or environmental monitoring technologies.
• Familiarity with SaaS or Data-as-a-Service delivery models in a government context.
• Experience navigating both solicited (RFP/RFQ/tender) and unsolicited procurement paths in international government markets.
• Commercial acumen: understanding deal economics, pricing structures, contract negotiation dynamics, and how delivery decisions affect margin.
• Additional languages relevant to our international markets (Spanish, Portuguese, Thai, Bahasa, French, or others).
• Experience in a high-growth startup or scale-up environment where you had to build the operating model while running programs.

Benefits

• Comprehensive health benefits.
• Unlimited paid time off.
• Relocation assistance may be offered/available for certain roles.

Pay

Anticipated salary range for this role is $130-165k subject to local market and candidate's skills and experience.