Sr. Manager, In-Store S&O

About the role

DoorDash is looking for a hands-on, ownership-minded Strategy & Operations Senior Manager to drive growth of DoorDash In-Store Rewards and cardlinking. This role sits at the intersection of Strategy & Operations, Merchant Success, Marketing, and Product. You will turn ambiguous problems into clear playbooks, design repeatable growth motions, and ensure our internal teams are enabled to execute consistently and effectively. You will report to a Strategy & Operations Director within the In-Store team.

You’re excited about this opportunity because you will…

• Invent the future of local commerce.
• Own new business opportunities from 0-to-1 and 1-to-100 across GO and card-linking.
• Drive “visible from space” impact that takes DoorDash’s in-store business to new heights.
• Operate as a hands-on owner, leveraging AI as a force multiplier.
• Partner closely with cross-functional teams and external partners to bring new use cases to market.
• Identify and solve the highest-leverage new problems to grow DoorDash’s in-store presence.

We’re excited about you because…

• You have 7+ years of relevant experience in strategy, operations, consulting, banking, or a high-growth tech environment — ideally with 0-to-1 and 1-to-100 experience building a new product, program, or business line.
• You demonstrate a bias to action and agility — you move quickly and thrive in a fast-paced, constantly evolving environment. No job is beneath you and you lead from the front.
• You have a “breakthrough walls” mentality — you push the envelope of what’s possible and can figure out a way to make almost anything happen. You’re a playmaker.
• You possess clarity of thought and executive communication — you create clarity and focus in complex, ambiguous problem spaces, articulate a clear vision to cross-functional partners, and can manage up and across DoorDash, going toe to toe with our most senior leaders.
• You have a track record of building, leading, and developing high-performing teams, and the maturity to attract, hire, and retain top talent as you scale.
• You think like a consumer and operate like a merchant, balancing customer-first thinking with what makes the economics work for our partners.
• You are an AI-native problem solver — you’re an early, heavy adopter of AI tools and use them as a force multiplier to create clarity in ambiguous problem spaces.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

The national base pay range for this position within the United States, including Illinois and Colorado is $170,000—$250,000 USD.