Sr. Manager, Human Resources

Brief Description PCS is looking for an experienced, hands-on HR leader to help lead the day-to-day delivery of HR across the organization. This is a broad role for someone who has worked across multiple areas of HR and is equally comfortable advising a leader, managing a sensitive employee issue, recruiting for a critical role, assessing talent, or stepping in to solve an HR problem that needs ownership. This person will be a senior member of the HR team and a trusted partner to leaders and employees, with significant responsibility for ensuring HR delivers consistently while helping strengthen how we manage talent, performance and our organization. Job Responsibilities What You'll Own Day-to-Day HR Leadership: Serve as a senior HR leader in New Jersey, providing hands-on support to leaders and employees and taking ownership of day-to-day HR priorities, issues and decisions across the business. Business Partnership: Partner directly with leaders and managers to understand their businesses and teams and provide practical guidance on organizational needs, employee issues, performance, team effectiveness and people decisions. Recruiting: Lead and personally manage recruiting for key roles as needed—from understanding the business need and defining the role through sourcing, interviewing, selection and offer. Partner with the broader HR team to ensure we are getting the right people into the right roles. Talent & Organization: Help leaders understand the talent on their teams, identify strong performers and emerging talent, surface capability gaps and development needs, and identify opportunities to move and develop people across PCS. Turn those conversations into practical actions. Performance & Manager Support: Coach managers on setting clear expectations, providing meaningful feedback, addressing performance issues and making sound people decisions. Help strengthen manager ownership and accountability for their teams. Employee Relations: Independently manage employee relations matters, investigations, performance concerns and other sensitive situations with strong judgment, consistency and appropriate partnership with Legal and leadership. HR Programs & Initiatives: Lead and support company-wide people priorities, including performance management, employee development, organizational changes, engagement and other initiatives as business needs evolve. HR Execution: Work closely with HR Operations, Payroll & Benefits and regional HR colleagues to ensure the fundamentals of HR work well, issues are resolved quickly and employees and managers have a consistent experience. Continuous Improvement: Challenge how we work. Identify opportunities to stop, simplify or automate work, including leveraging AI and technology to make HR more efficient and effective. Ownership & Leadership: Take ownership of complex HR priorities and projects, work independently across the business, represent HR effectively with leaders, and drive work through to completion with limited direction. Be willing to step outside of defined responsibilities when something needs to get done. Requirements What We're Looking For We're looking for a well-rounded HR leader rather than a specialist—someone with strong generalist depth who can operate across recruiting, employee relations, performance, talent, organizational effectiveness and the everyday realities of supporting a growing business. This Person Should Have operated at the Senior HR Manager or HR Director level and be comfortable working directly with senior leaders.Be able to move easily between strategic conversations and hands-on execution.Have strong recruiting experience and be willing to personally own searches when needed.Understand talent and performance and know how to translate those disciplines into practical actions that work for the business.Have excellent judgment and be able to independently navigate ambiguous, complex or sensitive situations.Take ownership of problems and drive them through completion rather than waiting for direction.Be comfortable in a fast-moving, entrepreneurial environment where priorities change and roles aren't narrowly defined.Build credibility with different types of leaders, managers and employees.Be practical, direct, collaborative and solutions-oriented.Know when to escalate, when to collaborate and when to simply take ownership and get something done. Experience 10+ years of progressive HR experience with meaningful experience across multiple HR disciplines.Significant HR business partner/generalist leadership experience.Demonstrated experience recruiting across multiple levels and functions.Experience advising senior leaders on talent, performance, employee relations and organizational decisions.Experience leading HR initiatives and managing through organizational change.Experience working in a fast-paced, entrepreneurial or rapidly changing organization strongly preferred.Bachelor's degree or equivalent relevant experience. We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status. We provide a comprehensive benefits package designed to support the well-being of our employees, including health insurance, paid time off, retirement benefits, and life and disability insurance. Employees also enjoy a collaborative “me for we” work environment, along with additional benefits and perks. The annual base salary range for this position is $155,000 - $170,000, with the final salary determined based on experience, qualifications, skills, and other job-related factors. This position is also eligible for a discretionary performance-based bonus. Summary About PCS Wireless: Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective. Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA. Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!