Sr. Manager, Data Analyst - Network Compliance

About the Role

Perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. As a critical member of the team, you will deliver effective challenge and compliance advice for business processes worldwide, serving as a subject matter expert to ensure the network compliance program aligns with Capital One’s broader enterprise risk management framework.

At Capital One, data drives everything we do. This role offers high exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions that identify and mitigate potential risks. You will collaborate across business units in a fast-paced, entrepreneurial environment where analytics and data are top priorities.

Responsibilities

• Develop a deep understanding of network and merchant business and compliance processes.
• Proactively identify trends in business and compliance data, demonstrating awareness of network payments compliance risks, including emerging external risks.
• Collaborate with first and second line functions to analyze the existing risk management program framework and its applicability to the network and merchant services business.
• Educate and influence risk management colleagues and senior leaders on data utilization, including nuanced or specialized considerations.
• Develop strong relationships with Business Risk, Legal, and Audit peers to support ongoing network compliance integration.
• Leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems.
• Use Open Source/Digital technologies to mine complex, voluminous, and varied data sources and platforms.
• Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers.
• Partner with business and compliance peers to provide consultancy and translate business needs into tools, techniques, metrics, and dashboards for insights and data visualization.
• Drive analysis that provides meaningful insights on business strategies.
• Ensure adherence to data quality management principles, including metadata, lineage, and business definitions.
• Collaborate with Tech teams to manage security mechanisms and data access governance.
• Build and execute tools to monitor and report on data.
• Work with large and complex databases containing millions to billions of records.
• Improve operational efficiencies and effectiveness.
• Conduct analysis to evaluate reporting, processes, and tests.
• Extract and analyze data to gauge line-of-business product offerings and compliance adherence.
• Consult on the design and implementation of new production and data storage systems.
• Develop and implement strategic tests of products, initiatives, and marketing materials.

Qualifications

• Currently has, or is in the process of obtaining, a Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related field) plus at least 7 years of experience performing data analytics, or currently has, or is in the process of obtaining, a Master’s Degree plus at least 5 years of experience performing data analytics. Required degree must be obtained on or before the scheduled start date.
• At least 5 years of experience performing professional data analysis work.
• At least 5 years of experience leading and developing with open source data technologies.
• At least 2 years of experience managing people.

Preferred Qualifications

• Master’s Degree or PhD in Finance, Economics, Statistics, Mathematics, Industrial Engineering, Operations Research, or a related field.
• At least 4 years of experience with Python, R, Spark, or SQL.
• At least 1 year of project management experience.
• At least 1 year of experience in Tableau.
• At least 1 year of experience utilizing and developing within AWS services.
• At least 3 years of legal, compliance, or risk management experience or at least 3 years of regulatory experience in consumer financial services or the payments industry.

Skills

• Scripting experience in Python, R, Spark, and SQL.
• Strong desire and experience working with data in various forms (data warehouses/SQL, unstructured data).
• Experience utilizing and developing within Snowflake services.
• Strong organizational skills, clear results orientation, and focus on achieving both short- and long-term goals.
• Successful track record of thriving in both highly regulated industries and fast-paced, entrepreneurial, dynamic environments.
• Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team.
• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership.
• Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department.
• Understanding of key regulatory requirements and the three lines of defense risk management framework.
• Passion for the newest and most innovative analytical tools.
• Strong problem-solving and conceptual thinking abilities, along with leadership skills.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours worked:

• McLean, VA: $200,700 - $229,100
• Richmond, VA: $182,500 - $208,300
• New York, NY: $219,000 - $249,900
• Chicago, IL: $182,500 - $208,300

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.