Sr Manager, Network Compliance & Payment Partner Oversight

PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. We empower consumers and businesses in approximately 200 markets to join and thrive in the global economy through a two-sided network connecting hundreds of millions of merchants and consumers. Our proprietary payment solutions enable transactions, fund transfers, and withdrawals using various funding sources, including bank accounts, PayPal or Venmo balances, credit products, cryptocurrencies, and more. We also offer end-to-end payments solutions for merchants, including authorization, settlement, risk management, and cross-border trade facilitation.

Our core values—Inclusion, Innovation, Collaboration, and Wellness—guide our daily work, ensuring we operate as one global team with customers at the center of everything we do.

About the role

The Senior Manager of Network Compliance and Payment Partner Oversight provides strategic leadership for PayPal’s external partner compliance posture across global payment networks and financial institutions. This role leads a second line of defense (2LOD) oversight function, delivering independent oversight and effective challenge across payment network rules and compliance, inbound and outbound partner due diligence.

Responsibilities

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.
• Serve as 2LOD oversight contact for external partner compliance, including inbound and outbound due diligence, ongoing monitoring, and contractual compliance across payment networks and financial institutions.
• Provide independent oversight, approval, and credible challenge to first-line activities related to payment network rules, regulatory obligations, and partner risk management practices.
• Build and maintain strong, credibility-based relationships with Sales, Partnerships, Product, Legal, and Risk teams to ensure alignment on compliance expectations and outcomes.
• Serve as a senior compliance advisor to senior leadership on network rules, contractual obligations, and regulatory expectations, including risk identification, control design, issue escalation, and remediation strategy.
• Represent PayPal in senior-level partner engagements, delivering clear, compelling compliance narratives that enable senior leaders to understand PayPal’s risk management and compliance programs.
• Lead and coordinate cross-functional responses to partner, network, and regulatory information requests, in collaboration with Regulatory Compliance and Partnership Management teams.
• Oversee issue management related to partner and network compliance, including tracking, escalation, and remediation of material risks.
• Collaborate with Partnership teams to deliver compliance roadshows and business reviews that highlight the strength and maturity of PayPal’s compliance and risk management programs to partners.
• Enhance automation and operational scalability by delivering repeatable, workflow-driven oversight capabilities that reduce manual effort, improve consistency, and strengthen evidence-based compliance.
• Partner with Legal, Product, Risk, and Compliance teams to ensure partner and network risks are clearly understood, documented, and operationalized.

Requirements

• 8+ years of relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
• Experience operating in a 2LOD or equivalent independent oversight role, with the ability to provide credible challenge without impeding business execution.
• Expertise in identifying material risks and escalating issues appropriately, driving remediation through influence rather than authority.
• Proven ability to advise and influence senior leaders, including executive and senior-level stakeholders, with clarity and confidence.
• Experience leveraging artificial intelligence to enhance existing workflows or design new, scalable processes.
• Knowledge of Visa, Mastercard, and other network rules, including compliance obligations, enforcement mechanisms, and partner accountability models.
• Expertise in inbound and outbound partner due diligence, ongoing monitoring, and lifecycle risk management for financial institutions and payment partners.
• Ability to lead through influence across the enterprise in a matrixed environment.
• Experience coordinating large, complex regulatory or partner information requests with precision and consistency.
• Ability to translate complex compliance programs into compelling, executive-level narratives for partners, regulators, and internal leaders.
• Experience supporting global or multi-jurisdictional programs.
• History of scaling compliance programs during periods of rapid growth or regulatory change.

Pay

The base pay for this role depends on location and relevant experience. The expected pay ranges by location are:

• San Jose, California: $143,500.00 - $212,850.00 annually
• Chicago, Illinois: $130,500.00 - $193,600.00 annually
• Scottsdale, Arizona: $123,500.00 - $183,700.00 annually
• Omaha, Nebraska: $123,500.00 - $183,700.00 annually

Additional compensation may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Schedule

For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.

Benefits

• Comprehensive, choice-based programs supporting physical, emotional, and financial wellbeing.
• Generous paid time off.
• Healthcare coverage for you and your family.
• Resources to create financial security and support mental health.