Sr Manager, Business Integration

About the role

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Responsibilities

• Drive post-merger integration by aligning people, processes, systems and culture
• Track and deliver synergy targets through disciplined program management using hybrid methodologies and standardized integration benchmarks, KPIs and OKRs
• Lead cross functional workstreams for business migration, operational integration and team member onboarding while ensuring all partners deliver expected results
• Use Agile practices to adjust integration activities as deal requirements evolve and support strong consumer and employee experiences during transitions
• Create and deploy the enterprise M&A integration playbook, mentor teams on best practices, and conduct after action reviews for continuous improvement
• Facilitate integration updates and outcomes to senior executives while managing risks, communications and change across functions and fostering a culture of trust, collaboration and inclusion within the team
• Support assessment of acquisition and partnership opportunities
• Drive operational and financial diligence to assess integration feasibility and risks and model synergies to forecast deal outcomes such as Tech and back-office compatibility

Qualifications

• Bachelor's degree
• 10+ years' experience in M&A integration or program management
• Proven track record leading at least one integration of at least $50M, achieving synergies
• 7+ years of people leadership experience, especially leading distributed teams
• Strong financial and analytical skills: synergy modeling, deal integration budgeting, ROI tracking
• Expertise in risk management, program management, change management, PDLC, DevOps, Agile, Lean/Six Sigma
• Ability to present to executives, navigate ambiguity and drive accountability
• High integrity, urgency and accountability; demonstrated servant leadership and emotional intelligence

Additional requirements

• Local presence in Knoxville, TN or surrounding communities
• Legal right to work in United States without additional sponsorship (this position does not support immigration sponsorship)