Sr Maintenance Supervisor - Village East & Lancaster Terrace

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. The company has nearly $79 billion of assets under management, including over $34 billion of development assets. Founded in 1993, Greystar is committed to providing world-class service in the rental residential real estate business.

About the Role

Manages and coordinates all technical and mechanical work for a very large property, or multiple properties, to ensure the interior and exterior of buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. The role also ensures budgeted financial and operational goals are met.

Responsibilities

• Manages the completion of all work orders generated from resident requests for service, ensuring routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, code requirements, and budgetary guidelines.
• Oversees the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing pre-move-out inspections, creating a “punch” list of maintenance work needed, scheduling vendors and contractors, obtaining supplies and materials, and inspecting completed work.
• Develops and enforces standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to reflect Greystar’s high-quality standards.
• Periodically inspects work performed by service team members, contractors, vendors, and other service providers to verify quality, scope, and specifications, and develops corrective action plans as needed.
• Maintains and orders adequate inventory of spare parts and maintenance materials while staying within budgetary guidelines.
• Prepares the maintenance and capital expense budget for the property by analyzing financial statements and operational reports to establish historic and predictive performance patterns based on yearly unit inspections.
• Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
• Supports cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced, minimizing material waste, and promoting the correct use of tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and accessible, and stays up to date on OSHA and other safety-related laws to ensure property compliance.
• Demonstrates customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.

Qualifications

• Bilingual English/Spanish skills are a plus.

Pay

The hourly range for this role is $30.00 - $32.00. Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Bonus eligibility: Corporate roles may participate in a quarterly or annual bonus program based on individual and company performance. Onsite property roles may be eligible for weekly, monthly, and/or quarterly bonus programs.

Benefits are offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements or local governing authority.