Sr. Maintenance Supervisor

About the role

The Senior Service Manager oversees a team of technicians, ensuring high-quality service and timely repairs across plumbing, electrical, HVAC, and more. They serve as a key resource for residents and staff, building strong relationships while maintaining a professional, team-oriented environment.

Responsibilities

• Collaborate with General and Regional Managers on maintenance strategies and initiatives
• Lead, train, and support the service team to ensure top performance
• Prioritize and delegate work orders for timely, efficient completion
• Set the standard by assisting with troubleshooting and service requests
• Ensure budget compliance while delivering exceptional service and resident satisfaction

Requirements

• At least 3 years of experience in property maintenance or a related field
• EPA Type I and II certifications required; CPO preferred
• Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.
• Professional appearance with strong communication and customer service skills
• Valid driver’s license required

Qualifications

• At least 3 years of experience in property maintenance or a related field
• EPA Type I and II certifications required; CPO preferred
• Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.
• Professional appearance with strong communication and customer service skills
• Valid driver’s license required

Skills

• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Proficient in property management software

Benefits

• Comprehensive training program including in-person training in Tampa, FL
• Ongoing development programs to support career advancement
• Recognition and appreciation for individual and team achievements
• Stability and success within a best-in-class operator with a strong commitment to sustainability
• Competitive base pay plus commissions, bonuses, and stock awards
• Stock awards within the first year of employment
• Best-in-class medical, dental, and vision insurance
• Rent discounts
• Generous paid time off and holidays
• 100% company-paid insurance (Life, AD&D, and Long-Term Disability)
• A 401(k) with a 100% company match (up to 4%)

Pay

Competitive base pay plus commissions, bonuses, and stock awards.

Schedule

Full-time position with flexible scheduling to accommodate the needs of both the community and the residents.