Sr. Lifecycle Marketing Manager, Amazon Supply Chain Services

About the role

Amazon Supply Chain Services (ASCS) is a critical component of Amazon's transportation network and services, aiming to delight customers with faster, cheaper, and more efficient means of sending and receiving packages. The team is looking for a driven, creative, and analytical Sr. Lifecycle Marketing Manager to help scale up this 'start-up' transportation business globally.

Responsibilities

• Lead the development and execution of cross-channel lifecycle strategies that drive conversion, activation, retention, and long-term loyalty.
• Own the end-to-end customer journey, identifying key moments and touchpoints to deliver timely, relevant, and brand-aligned communications.
• Map out and maintain the entire lifecycle marketing roadmap, including email automation and cross-channel journeys, and build associated journey flows.
• Collaborate across a dynamic ecosystem of stakeholders to define, develop, and implement multi-channel communication strategies.
• Monitor performance, surface trends, and identify opportunities to increase share of wallet with existing customers.
• Synthesize reporting and insights to make adjustments to audience strategy, cadence, and frequency, across email and other owned channels.
• Develop and create rich, high-quality content for email, banners, etc. to maximize engagement.
• Create evergreen programs with continuous testing and optimization to iteratively improve reach, scale engagement, drive consideration, and adoption across a number of audience segments.

Requirements

• 6+ years of professional non-internship marketing experience
• 6+ years of developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts, and pivot tables)
• Experience building, executing, and scaling cross-functional marketing programs

Qualifications

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with a global footprint

Pay

The base salary range for this position is $118,200.00 - $160,000.00 USD annually, with additional sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans)
• 401(k) matching
• Paid time off
• Parental leave
• EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption, and Surrogacy Reimbursement coverage