Sr. Knowledge Manager

About the role

Prescient Edge is seeking a Sr. Knowledge Manager to support a Federal Government client. Availability of this position is contingent upon contract award. The Knowledge Manager will lead business process development by designing, implementing, and optimizing knowledge management systems that enhance data operations. Responsibilities include supporting the creation, testing, migration, documentation, maintenance, and daily operation of customer record‑keeping and data management, developing and executing a comprehensive KM strategy, coordinating resources (tools and data), and managing hardware and software requirements.

Responsibilities

• Manage and maintain email distribution lists.
• Manage Active Directory.
• Design, implement, and administer the organization’s knowledge management platforms (e.g., SharePoint sites, wikis, intranets, databases).
• Develop and manage the information architecture and taxonomy to ensure content is organized logically and easily searchable.
• Oversee the content lifecycle by ensuring information is reviewed, updated for accuracy and relevance, and properly archived or deleted when obsolete.
• Train and onboard employees on how to use knowledge management tools and adhere to established processes.
• Act as a champion for a knowledge‑sharing culture, advocating for the benefits and encouraging participation across all departments.
• Analyze user feedback and platform analytics to identify pain points, improve the user experience, and guide future KM developments.

Requirements

• At least 12 years of experience in knowledge management, with specific experience using Microsoft tools (SharePoint, Outlook, etc.) in the last 5 years.
• Demonstrated ability to define problems, supervise studies, and lead surveys.
• Analytic leadership and expertise in executing analytic production methodologies.
• Extensive ability to provide strategic advice and technical guidance to policymakers.
• Ability to design and maintain a centralized repository of information.
• Skilled at identifying and codifying best practices and lessons learned and implementing solutions.
• Bachelor’s degree in information management, business, or a related field.
• Active TS/SCI security clearance with the ability to obtain a CI Poly if needed.
• Location: HQ USSOCOM, MacDill AFB, FL.

Benefits

• Competitive salary with performance bonus opportunities.
• Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
• Substantial retirement plan with no vesting schedule.
• Career development opportunities, including on‑the‑job training, tuition reimbursement, and networking.
• Positive work environment where employees are respected, supported, and engaged.