Jobs · Manufacturing

Sr Key Account Manager

Stepan Company · United States · 2 wk ago
RemoteRemoteManufacturing$132k–$181k/yrFull-time

Key Responsibilities

  • Own and lead strategic relationships with assigned key agricultural accounts, serving as the primary commercial contact
  • Develop and execute multi-year account strategies aligned with customer goals and company growth objectives
  • Apply structured problem solving to address customer challenges, performance gaps, and competitive threats
  • Navigate complex customer organizations, engaging procurement, technical, R&D, regulatory, and commercial stakeholders
  • Build trusted partnerships that elevate the company from supplier to strategic solutions provider
  • Coordinate account strategies and execution for key accounts globally
  • Align global and regional teams to a common customer plan, priorities, and messaging
  • Lead commercial negotiations including pricing, contracts, supply agreement
  • Identify, prioritize, and convert growth opportunities across existing products, new applications, and innovation-led solutions
  • Build and manage a robust pipeline and provide accurate forecasting
  • Adjust strategies proactively to ensure delivery of results
  • Drive and advance technical engagement with customer formulation teams
  • Collaborate cross-functionally with R&D, marketing, and business development to deliver differentiated solutions
  • Identify unmet customer needs and translate them into technical opportunities, trials, and development projects
  • Champion innovation adoption and new product introductions within key accounts
  • Own a defined sales territory with full accountability for volume, revenue, and profit targets
  • Build and manage a robust opportunity pipeline, including new products and adjacent market opportunities
  • Forecast accurately and manage performance against budget
  • Monitor market trends, competitive activity, and customer dynamics to inform account and territory strategy
  • Lead and coordinate internal cross-functional teams (technical, R&D, supply, marketing, finance) to deliver integrated customer solutions
  • Ensure timely execution of trials, launches, and initiatives that drive customer value and business growth
  • Facilitate resolution of supply, delivery, or operational challenges that impact customers
  • Qualifications

    • 8–10+ years of experience in sales; 6+ in key account management or strategic commercial roles
    • Experience in Agricultural co-formulant sales a plus
    • Demonstrated experience negotiating contracts, pricing agreements, and long-term commercial partnerships
    • Proven success managing complex, multinational accounts and delivering sustained growth
    • Strong strategic thinking, problem-solving, and negotiation skills
    • Experience coordinating global and cross-functional teams
    • Willingness to travel 40–50%
    • Bachelor’s degree in a scientific discipline preferred; masters preferred

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