Sr. ISV Account Manager

About the role

The AWS ISV sales team serves medium to large ISV customers, guiding them through an accelerated and innovative cloud and AI journey and fostering long-term business relationships.

Responsibilities

• Build and nurture senior level relationships with complex customers
• Lead the extended team to grow both the customer and AWS
• Collaborate with AWS Partner Team to develop aligned programs
• Manage the relationship with key AWS customers
• Implement a strategy for customer acceptance and service implementation
• Support customer interests and advocate for them in harmony with AWS business needs
• Drive new service adoption and new line of business development
• Oversee enablement trainings and account prospecting workshops with partners
• Manage operational aspects of the business, including SFDC
• Develop long-term strategic relationships with AWS Executives and Partner management teams
• Embrace and drive the Amazon culture
• Increase and foster very high customer satisfaction

Qualifications

• Bachelor's degree or equivalent
• 7+ years of tech sales experience to enterprise customers