Sr Info Sec Threat Hunting Specialist

About the Role

The Sr Info Sec Threat Hunting Specialist identifies, analyzes, and reports on fraudulent activity and hidden threats targeting external clients. Under general supervision, this role uses defensive measures, digital forensic techniques, and information from various sources to protect clients' accounts, personal data, and the organization's digital platforms from account takeover, new account fraud, and related threats.

Responsibilities

• Identifies and investigates fraudulent activity and anomalous behavior affecting external clients, including account takeover, fraudulent new account creation, and fraudulent enrollment, by analyzing account activity, login patterns, transaction data, and customer behavior across digital, IVR, and call center channels.
• Utilizes digital forensic tools and techniques, including behavioral biometrics, device fingerprinting, and identity verification signals, to detect fraud indicators, reconstruct fraud events, and preserve evidence for investigation.
• Evaluates multi-factor authentication events, IVR/call center interactions, and deepfake detection tools to identify authentication bypass attempts, social engineering, caller impersonation, and synthetic media used to commit fraud.
• Conducts research and analysis of source data sets and identified fraudulent activity to determine root cause, attack patterns, and control gaps.
• Performs root cause analysis on confirmed fraud events and develops, refines, and implements fraud prevention strategies, including blocking rules, alerting logic, and detection models to reduce future losses.
• Collaborates with technology, fraud operations, and product teams to test and implement new fraud detection and prevention controls, ensuring compliance with enterprise fraud, security, and privacy policies and regulations.
• Maintains a deep understanding of the customer account lifecycle and control environment, continually monitoring internal fraud trends and the external threat landscape to proactively protect customer accounts.

Requirements

• 3+ years of experience in Financial Crimes, Risk, or Cybersecurity.
• Experience in end-to-end fraud investigation work.

Qualifications

University degree preferred.

Skills

• Experience with digital forensic risk tools, telephony, and ANI risk detection.
• Experience with online authentication, identification, registration, login, and transactional activity.
• Proficiency in Splunk, Tableau, SharePoint, PowerPoint, Excel, and Word.
• Experience in root cause analysis, link analysis, and alerting and case management systems.
• Strong skills in accountability, adaptability, collaboration, communication, compliance, cybersecurity, detail-orientation, general risk management, network security, and prioritization.

Pay

Base Pay Range: $92,400/yr - $112,000/yr. Actual base salary may vary based on relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits

The organization offers a comprehensive Total Rewards package, including a superior retirement program and highly competitive health, wellness, and work-life offerings to support the well-being of our associates and their loved ones.