Sr Info Sec Threat Hunting Specialist II
TIAA · Charlotte, NC · 1 mo ago
HybridOTHR$92k–$112k/yrFull-time
About the role
The Sr Info Sec Threat Hunting Specialist identifies, analyzes, and reports on fraudulent activity and hidden threats targeting external clients. Under general supervision, this job uses defensive measures, digital forensic techniques, and information collected from a variety of sources to protect clients' accounts, personal data, and the organization's digital platforms from account takeover, new account fraud, and related threats. This job also works to improve fraud detection and prevention systems by continually monitoring both internal control environments and the external fraud threat landscape, while conducting root cause analysis on fraud events and developing strategies to block and alert on suspicious activity.
Responsibilities
- Identifies and investigates fraudulent activity and anomalous behavior affecting external clients, including account takeover, fraudulent new account creation and fraudulent enrollment, by analyzing account activity, login patterns, transaction data, and customer behavior across digital, IVR, and call center channels.
- Utilizes digital forensic tools and techniques, including behavioral biometrics, device fingerprinting, and identity verification signals, to detect fraud indicators, reconstruct fraud events, and preserve evidence for investigation.
- Evaluates multi-factor authentication events, IVR/call center interactions, and deepfake detection tools to identify authentication bypass attempts, social engineering, caller impersonation, and synthetic media used to commit fraud.
- Conducts research and analysis of source data sets and identified fraudulent activity to determine root cause, attack patterns, and control gaps.
- Performs root cause analysis on confirmed fraud