Sr. Industrial Design Engineer, GES NA Ops Engineering

About the role

Amazon is seeking an innovative and solutions-oriented Industrial Design Engineer (IDE) to lead the cross-functional design and deployment of cutting-edge solutions in our world-class fulfillment centers and logistics systems. This role involves solving complex industry challenges by designing and implementing automated material handling equipment, packaging technologies, robotics, and high-speed manufacturing systems. You will thrive in a fast-paced, ambiguous environment, leveraging strong technical problem-solving and project management skills to drive impactful change.

In this position, you will collaborate with internal and external technical teams to define problem statements, influence global teams, develop technical specifications, evaluate equipment, and manage large-scale programs. The role requires up to 50% travel and availability to work from a corporate office when not traveling. Candidates should live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Responsibilities

• Drive the technical strategy for material handling equipment lifecycle management in partnership with WWDE, Operations Engineering, and strategic suppliers.
• Provide program leadership and technological integration across multiple engineering teams, serving as the single-threaded leader between engineering, operations, and RME partners.
• Lead cross-functional communications and strategic planning for material technological deployment, introduce new tech products, determine KPIs, and drive standardization initiatives.
• Manage multiple large, highly complex programs through the development and deployment lifecycle, ensuring execution excellence and process velocity while maintaining quality.
• Understand and translate business and technical requirements for product integration across mechanical, electrical, and controls functions.
• Critique and debate technical designs, assess viability, and tailor communication for both technical and non-technical stakeholders.
• Work with Operations, Engineering, and Data Science Leadership to align strategy and prioritize resources for high-impact projects.
• Define program/project scope, technical, and business requirements, and relay them concisely to design, firm, and field engineering teams.
• Evaluate solutions and make decisions balancing business value and technology risk, helping teams make trade-offs considering broader goals (e.g., throughput, quality, efficiency).
• Identify and drive consistent application of engineering standards across North America.
• Build strong relationships with Fulfillment Center leadership and operations teams, including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders.
• Communicate program status to Directors of Engineering and Operations.
• Transform raw data and ideas into clear technical documentation.
• Travel up to 50% to interact with internal and external business and technical leaders.

Requirements

• Bachelor’s degree or above in engineering or equivalent field.
• 5+ years of experience in project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.
• Experience in Design/Innovation, research & development, manufacturing, process, industrial engineering, or related work.
• Strong technical background in automated or non-automated material handling equipment.
• Experience using Lean Process Improvement, Six Sigma methodologies, or related performance metrics to increase efficiency in forecasting, planning, optimization, and logistics.
• Proven ability to prioritize and deliver projects on time in a fast-moving environment.
• Experience working effectively across cross-functional teams and partnering with people at all organizational levels.
• Strong analytical skills, attention to detail, and effective communication abilities, with a passion for delivering exceptional service.
• Experience managing multiple projects and priorities across teams in a deadline-driven environment.
• Proficiency in using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions.
• Experience owning projects, communicating timelines, and executing independently.
• Fluency in business or technical software such as MS Excel, MS Project, and CAD software.

Preferred Qualifications

• Master’s degree or above in engineering or equivalent field.
• Knowledge of system architecture, optimization, system dynamics, statistical analysis, reliability analysis, electronic system design, and decision-making.
• Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines.
• Project Management Professional (PMP) or equivalent certification.
• Six-Sigma or equivalent certification.
• Experience driving execution of large-scale project plans with multiple teams in support of business goals.

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, hours worked, length of employment, and job status. The following benefits generally apply to regular, full-time employees:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan with company matching
• Sign-on payments and restricted stock units (RSUs)
• Health insurance options including Basic Life & AD&D, Supplemental life plans, EAP, Mental Health Support, and Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage

Pay

Base salary ranges for this position by location:

• San Francisco, CA: $152,000 - $205,600 USD annually
• Boston, MA: $132,100 - $178,800 USD annually
• New York, NY: $145,300 - $196,600 USD annually
• Nashville, TN: $125,500 - $169,800 USD annually
• Austin, TX: $132,100 - $178,800 USD annually
• Houston, TX: $132,100 - $178,800 USD annually
• Irving, TX: $132,100 - $178,800 USD annually
• Arlington, VA: $132,100 - $178,800 USD annually
• Bellevue, WA: $132,100 - $178,800 USD annually

About the team

The Material Handling Equipment (MHE) Lifecycle Management Team ensures the success of First and Middle Mile operations pre- and post-Go-Live. This team provides comprehensive support throughout the entire lifecycle of MHE installations, focusing on site qualification, Final Acceptance, Project Closeout, and continuous improvement initiatives. The team is hiring for locations including the Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington, VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; and Chicago, IL.