SR. HR MANAGER

Job Summary

We are looking for a dynamic, collaborative, and driven Sr. HR Manager to join our team. This role is part of a central leadership team, and will engage with employees across the business, solve problems with creative solutions, and drive a positive customer and employee experience.

This is an opportunity to support one of the largest global accounts, a Fortune 5 tech company, within Compass Group and make an impact advancing our people and culture strategy.

This is a hybrid role can be in one of our key markets: Seattle, WA, Los Angeles, CA or Austin, TX.

Responsibilities

• Deliver results in a fast-paced environment with a high-volume workload supporting People and Culture functions and operations leadership.
• Lead initiatives focused on manager development, onboarding, and new hire experience.
• Proactively support and take a hands-on approach to successfully monitor the "pulse" of employees across all regions to ensure a high level of employee engagement.
• Support initiatives that foster a culture of inclusion and belonging.
• Collaborate with site and regional leadership teams to understand key people priorities including hiring, development and attrition trends.
• Proactively identify opportunities and solutions to problems or risks.
• Provide effective and timely communication and maintain strong relationships with key stakeholders, leaders, and partners with minimal direction.
• Implement process improvements and actions that drive operational efficiency and organizational enablement for leaders and managers across the business.
• Engage with the client to drive improvements and ensure SLAs, metrics, and requirements are consistently completed on time.
• Demonstrate ability to influence and obtain buy-in and credibility from stakeholders and employees.
• Ensure compliance with labor laws, employment practices and Compass policies.
• Serve as the point of contact for employee relations issues.
• Support performance reviews, corrective actions, and training initiatives across the business.

Qualifications

• 5-7 years of HR Generalist or HR Business Partner experience in hospitality, operations or large retail environment (bonus having union experience)
• Personifies core values of excellence, inclusive, collaborative, driven, and results oriented.
• Must be able to operate in a highly-matrix environment and navigate ambiguity.
• Experience managing direct reports, delegating and developing team members.
• Proven ability to drive results through executing employee programs and streamlining processes.
• Proven ability to use data and analysis to support strategic decisions.
• Strong communication skills (verbal and written).
• Proven ability to learn new technology, systems and processes.
• Ability to travel up to 25%