Jobs · Human Resources · Pennsylvania

Sr HR Generalist

CTDI · Coatesville, PA · 4 days ago
On-siteHuman ResourcesFull-time
We need to produce HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We need to parse the posting. First, we have a description: "CTDI is a large-scale Engineering, Repair, and Logistics company..." That's about the company. Could be "About the role"? Actually "About the role" is typical heading for role description. The posting includes a paragraph describing the role: "The Senior Human Resources Generalist will be responsible for addressing Human Resources concerns within their respective branch..." That's role description. So we can put that under

About the role

with

. Then responsibilities: list bullet points. Use

  • . Then Required Skills and Experience: list bullet points. Could be under

    Requirements

    or

    Qualifications

    . The posting includes "Required Skills and Experience:" and then bullet list. Also "Competencies:" list. Also "Experience working with UKG and Kronos", "Experience working with temporary staff", "Bilingual Spanish/English preferred". Also "Educational Requirements:" bullet. Also "Physical Demands and Working Conditions:" bullet. We need to decide sections: maybe "Requirements" for required skills and experience, "Qualifications" for educational requirements, "Skills" for competencies? But we should avoid thin sections. Better to combine similar content. We have: Required Skills and Experience (list). Competencies (list). Experience with UKG/Kronos, temporary staff, bilingual preferred (these could be part of Required Skills). Educational Requirements (Bachelor's degree...). Physical Demands and Working Conditions (Warehouse environment, may require travel). Also "Will love working..." benefits list: weekly pay, monthly incentive bonus, positive workplace, health/dental/vision/prescription coverage, paid holidays, vacation, sick/personal time. Then separate "Benefits" list: health insurance, dental, vision, 401(k), life, disability, EAP, FSA, tuition reimbursement. Also "Work Authorization: United States (Required) Must be 18 years of age". That's minor metadata; we can fold into a short

    maybe under About the role or at end. Pay: Not explicitly stated besides weekly pay every Thursday and monthly incentive bonus. That's compensation info. Could be a Pay section? The instruction: include Pay section only if posting actually states them. It does state weekly pay every Thursday and monthly incentive bonus. So we can include a Pay section with that info. Schedule: Not explicitly stated besides maybe travel? No schedule like full-time, part-time, shift. Not given. So we should not create Schedule section. Benefits: we have two lists: perks and benefits. Could combine into Benefits section. We need to avoid boilerplate: EEO, equal opportunity, scam warning, etc. Remove those. We need to preserve all substantive information. Let's extract content. About the role paragraph: "The Senior Human Resources Generalist will be responsible for addressing Human Resources concerns within their respective branch. This individual will be focused on supporting the human capital element of the business and mitigation of risk to the branch, while also supporting its’ operational efficiencies. This role is key in supporting the change in HR mindset from a reactive, employee relations only role to a positive, pro-active, collaborative, solution-based team that is an integral part of the business. The goal is to make the branch management teams better leaders, create better environments and ensure CTDI is an employer of choice." Also earlier: "CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide." That's company description, could be part of About the role or maybe a separate "About the company". But we only have headings list; we could put that under About the role as well, but maybe better to include as part of About the role (since it's about the company). The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have About the role heading with description of role and company. Responsibilities: list bullet points: - Work onsite both West Chester and Coatesville each week - Partner with branch leadership in supporting and addressing site business initiatives, issues & challenges in their respective capacity - Support the daily HR operations of the branch -, processing status changes, tracking attendance, Kronos issues, etc. - Address lower grade employee relations matters as necessary - i.e. attendance, performance management, conduct, etc. - ensuring documentation is consistent, thorough and accurate - Support HR Manager in conducting higher grade investigations - Be a point of contact for employee human resources concerns by answering questions and providing guidance - i.e. payroll questions, health plan options during open enrollment, vacation policy, etc. - Support Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience, including ensuring proper new hire documentation is collected and properly submitted - Assist HR Manager in compiling People Metrics within the branch such as turnover/issues/safety, etc. and work with Regional General Manager to develop solutions - Suggest training needs such as leadership, safety, employee relations, sexual harassment, etc. to regional General Manager - Working under the direction of HR Manager, assist in implementing new policies, procedures and protocols into the branch - Process payroll change notices (PCNs) and updates in UltiPro, as necessary - All other duties assigned We need to keep the content exactly; but we can clean up minor punctuation. Required Skills and Experience bullet list: - 2-3 years of experience in Human Resources - Must be flexible to travel to various branches in SE Pennsylvania - Exposure to different HR areas of specialization {i.e. Total Rewards, Talent Management, etc.} - Proficient in handling employee relations issues while maintaining confidentiality with sensitive information - Understanding of State and Federal employment laws - Skilled in problem-solving and decision-making, with a strategic approach and a commitment to achieving results through continuous improvement - Effective interpersonal skills, demonstrating skillful communication, motivation, and influence with individuals - Detail-oriented and organized, adept at prioritizing tasks and managing multiple projects concurrently - Strong written and verbal communication skills - Ability to work independently and exercise sound judgement. - Strong computer skills, including a high level of proficiency in Microsoft Office Competencies list: Action Oriented, Approachability, Conflict Management, Collaboration, Customer Focus, Decision Quality, Ethics & Values, Interpersonal Savvy, Listening, Organizing, Priority Setting, Problem Solving, Sizing Up People, and Understanding Others Experience working with UKG and Kronos Experience working with temporary staff Bilingual Spanish/English preferred Educational Requirements: Bachelor’s degree in human resources or in a related field or equivalent hands-on experience Physical Demands and Working Conditions: Warehouse environment; May require travel Benefits/Perks: - Weekly pay every Thursday - Monthly Incentive Bonus - Positive, team-oriented, inclusive workplace - Health, Dental, Vision, & Prescription Coverage - Paid holidays, vacation, & sick/personal time Benefits (separate list): - Health insurance - Dental insurance - Vision insurance - 401(k) - Life insurance - Disability insurance - Employee assistance program - Flexible spending account - Tuition reimbursement Work Authorization: United States (Required); Must be 18 years of age We need to decide sections. Potential sections: - About the role (includes company description and role description) - Responsibilities - Requirements (could include Required Skills and Experience, Competencies, Experience with UKG/Kronos, temporary staff, bilingual preferred) - Qualifications (Educational Requirements) - Benefits (combined perks and benefits) - Pay (Weekly pay every Thursday, Monthly Incentive Bonus) - Physical Demands and Working Conditions (maybe as part of Requirements? but we could have a separate section "Working Conditions" but not in allowed headings list. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could put Physical Demands under Requirements or Qualifications? Probably Requirements. We also have "Skills" heading allowed. Could put Competencies under Skills. Thus:

    About the role

    CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. The Senior Human Resources Generalist will be responsible for addressing Human Resources concerns within their respective branch. This individual will be focused on supporting the human capital element of the business and mitigation of risk to the branch, while also supporting its’ operational efficiencies. This role is key in supporting the change in HR mindset from a reactive, employee relations only role to a positive, pro-active, collaborative, solution-based team that is an integral part of the business. The goal is to make the branch management teams better leaders, create better environments and ensure CTDI is an employer of choice.

    Responsibilities

    • Work onsite both West Chester and Coatesville each week
    • Partner with branch leadership in supporting and addressing site business initiatives, issues & challenges in their respective capacity
    • Support the daily HR operations of the branch - processing status changes, tracking attendance, Kronos issues, etc.
    • Address lower grade employee relations matters as necessary - i.e. attendance, performance management, conduct, etc. - ensuring documentation is consistent, thorough and accurate
    • Support HR Manager in conducting higher grade investigations
    • Be a point of contact for employee human resources concerns by answering questions and providing guidance - i.e. payroll questions, health plan options during open enrollment, vacation policy, etc.
    • Support Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience, including ensuring proper new hire documentation is collected and properly submitted
    • Assist HR Manager in compiling People Metrics within the branch such as turnover/issues/safety, etc. and work with Regional General Manager to develop solutions
    • Suggest training needs such as leadership, safety, employee relations, sexual harassment, etc. to regional General Manager
    • Working under the direction of HR Manager, assist in implementing new policies, procedures and protocols into the branch
    • Process payroll change notices (PCNs) and updates in UltiPro, as necessary
    • All other duties assigned

    Requirements

    • 2-3 years of experience in Human Resources
    • Must be flexible to travel to various branches in SE Pennsylvania
    • Exposure to different HR areas of specialization {i.e. Total Rewards, Talent Management, etc.}
    • Proficient in handling employee relations issues while maintaining confidentiality with sensitive information
    • Understanding of State and Federal employment laws
    • Skilled in problem-solving and decision-making, with a strategic approach and a commitment to achieving results through continuous improvement
    • Effective interpersonal skills, demonstrating skillful communication, motivation, and influence with individuals
    • Detail-oriented and organized, adept at prioritizing tasks and managing multiple projects concurrently
    • Strong written and verbal communication skills
    • Ability to work independently and exercise sound judgement.
    • Strong computer skills, including a high level of proficiency in Microsoft Office
    • Experience working with UKG and Kronos
    • Experience working with temporary staff
    • Bilingual Spanish/English preferred

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