Sr. GraphDB Specialist Solutions Architect, Amazon Neptune

About the role

Amazon Web Services (AWS) Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges, guiding customers as they refactor applications or design entirely new cloud-based systems.

The Worldwide Specialist Organization (WWSO) drives revenue, adoption, and growth from small- and mid-market accounts to enterprise-level customers, including public sector. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire lifecycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses.

Within WWSO, this position is part of the Worldwide Specialist Team, serving as the Subject Matter Expert (SME) for designing Graph architectures that leverage Amazon Neptune. The Graph Solutions Architect will partner closely with the Database Services team, Business Development, and Sales to enable large-scale customer use cases and drive the adoption and revenue of AWS.

Responsibilities

• Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.
• Provide advanced technical knowledge to your domain-aligned GTM teams to unblock customers’ largest and most critical business challenges.
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures, and public-speaking events (e.g., AWS Summit, AWS re:Invent).
• Partner with Business Development teams to define the technical components of best-in-class GTM concepts, solutions, and initiatives.
• Develop and support an AWS internal community of technical subject matter experts worldwide.
• Create field enablement materials for the broader SA population to help them understand how to integrate AWS solutions into customer architectures.
• Foster technical trusted advisor relationships with influential technical decision-makers to further the adoption of AWS services and technologies.
• Capture and share best-practice knowledge amongst the AWS solutions architect community.
• Design flexible and cost-effective cloud-based graph solutions for the largest companies in the world.
• Develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage AWS and Amazon Neptune.

Requirements

• 7+ years of IT development or implementation/consulting in the software or Internet industries experience.
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience (preferred).
• Bachelor's degree in computer science, engineering, mathematics, or equivalent, or 7+ years of Information Technology (IT) experience.
• Knowledge of operating systems, hardware, storage, network, security, database administration, and cloud infrastructure.
• Experience influencing multiple stakeholders and leading cross-functional teams across geographies and business units.
• 5+ years of design and implementation experience with Graph Databases such as Neo4J or TigerGraph, including Graph data modeling and query languages.
• An understanding of computing deployment models as they relate to databases and analytics.
• Working knowledge of modern software development practices such as agile methodologies and DevOps.

Preferred Qualifications

• Expert-level experience in NoSQL.
• Strong presentation and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers.
• AWS certification, such as AWS Solutions Architect, or a similar cloud certification.
• History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises.
• Hands-on experience with AWS database services, particularly Amazon Aurora, Lambda, Amazon Neptune, Amazon OpenSearch, Amazon DynamoDB, Amazon S3, Amazon EC2 Container Service, and Amazon Kinesis.

About the team

AWS values diverse experiences and encourages candidates to apply even if their career path hasn’t followed a traditional route. The team fosters an inclusive culture where curiosity and connection drive innovation. Employee-led and company-sponsored affinity groups promote inclusion, and mentorship programs support career growth.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, with options for supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Pay

• USA, IL, Chicago: $153,600.00 - $207,800.00 USD annually.
• USA, MA, Boston: $153,600.00 - $207,800.00 USD annually.
• USA, NY, New York: $169,000.00 - $228,600.00 USD annually.
• USA, TX, Austin: $153,600.00 - $207,800.00 USD annually.
• USA, VA, Arlington: $153,600.00 - $207,800.00 USD annually.