Sr. GraphDB Specialist Solutions Architect, Amazon Neptune

About the role

Amazon Web Services (AWS) Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges, guiding customers as they refactor applications or design entirely new cloud-based systems.

The Worldwide Specialist Organization (WWSO) drives revenue, adoption, and growth from small- and mid-market accounts to enterprise-level customers, including public sector. We work backwards from our customer’s most complex and business-critical problems to build and execute go-to-market (GTM) plans that turn AWS ideas into multi-billion-dollar businesses. Within WWSO, this position focuses on designing Graph architectures leveraging Amazon Neptune. You will partner closely with the Database Services team, Business Development, and Sales to enable large-scale customer use cases and drive AWS adoption and revenue.

Responsibilities

• Represent the voice of the customer; bring feedback to product teams to influence feature development and future product roadmap.
• Provide advanced technical knowledge to domain-aligned GTM teams to unblock customers’ largest and most critical business challenges.
• Act as a thought leader by sharing best practices through AWS blogs, whitepapers, reference architectures, and public-speaking events (e.g., AWS Summit, AWS re:Invent).
• Partner with Business Development teams to define the technical components of best-in-class GTM concepts, solutions, and initiatives.
• Develop and support an internal AWS community of technical subject matter experts worldwide.
• Create field enablement materials for the broader Solutions Architect population to help them integrate AWS solutions into customer architectures.
• Foster technical trusted advisor relationships with influential technical decision-makers to further AWS service adoption.
• Capture and share best-practice knowledge among the AWS solutions architect community.
• Develop white papers, blogs, reference implementations, and presentations to enable customers and partners to leverage AWS and Amazon Neptune.

Requirements

• 7+ years of IT development or implementation/consulting experience in the software or Internet industries.
• 10+ years of IT development or implementation/consulting experience in the software or Internet industries (preferred).
• Bachelor's degree in computer science, engineering, mathematics, or equivalent, or 7+ years of Information Technology (IT) experience.
• Knowledge of operating systems, hardware, storage, network, security, database administration, and cloud infrastructure.
• Experience influencing multiple stakeholders and leading cross-functional teams across geographies and business units.
• 5+ years of design and implementation experience with Graph Databases such as Neo4J or TigerGraph, including Graph data modeling and query languages.
• Understanding of computing deployment models as they relate to databases and analytics.
• Working knowledge of modern software development practices such as agile methodologies and DevOps.

Preferred Qualifications

• Expert-level experience with NoSQL databases.
• Strong presentation and whiteboarding skills with comfort speaking to executives, IT management, and developers.
• AWS certification (e.g., AWS Solutions Architect) or a similar cloud certification.
• History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises.
• Hands-on experience with AWS database services, particularly Amazon Aurora, Lambda, Amazon Neptune, Amazon OpenSearch, Amazon DynamoDB, Amazon S3, Amazon EC2 Container Service, or Amazon Kinesis.

About the team

AWS values diverse experiences and encourages candidates from non-traditional career paths to apply. The team fosters an inclusive culture that promotes curiosity, connection, and collaboration. Employee-led affinity groups and inclusion events empower teams to bring their unique perspectives to work, driving innovation and stronger outcomes.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, basic life & AD&D, with optional supplemental life plans).
• Employee Assistance Program (EAP), mental health support, and medical advice line.
• Flexible Spending Accounts (FSA) for healthcare and dependent care.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).
• Mentorship, career growth resources, and continuous learning opportunities.

Pay

The base salary range for this position varies by location:

• Chicago, IL: $153,600 – $207,800 USD annually
• Boston, MA: $153,600 – $207,800 USD annually
• New York, NY: $169,000 – $228,600 USD annually
• Austin, TX: $153,600 – $207,800 USD annually
• Arlington, VA: $153,600 – $207,800 USD annually

Final compensation includes sign-on payments, RSUs, and benefits, and is determined based on experience, qualifications, and location.