Sr. Executive Assistant

About the role

Perform a variety of advanced administrative duties of a highly responsible and confidential nature for a senior level executive(s) responsible for a major functional area or division in order to support department/division business operations. Use experience and knowledge of company and executive priorities to make decisions on daily activities, key meetings, schedule changes, etc. Ensure an efficient and productive environment for executive.

Responsibilities

• Organize, prioritize and expedite flow of work through assigned executive(s) office.
• Initiate follow-up actions, interpret and communicate executive’s instructions to other personnel, and perform high level administrative support duties for the executive as needed.
• Act as gatekeeper for executive to determine importance of telephone calls, personal visitors, and incoming mail.
• Adjust schedules, meetings and activities based on the executive’s daily priorities and activities which may change frequently.
• Anticipate potential conflicts in priorities and solve them appropriately.
• May provide answers to immediate issues in the executive’s absence or contact the executive remotely to alert him/her of critical work situations.
• Provide guidance to individuals in executive’s reporting structure regarding division policies, procedures, practices, etc. in order to resolve problems or determine appropriate course of action.
• May assist with developing/revising departmental procedures and policies, and may make recommendations for changes to existing procedures as needed.
• Research and compile data from a variety of sources. May analyze and summarize data to provide executive with relevant information and/or recommendations for management decision-making.
• Perform special projects for the executive or functional area, which may include coordinating and organizing various activities with a variety of personnel and assuming responsibility for completion, tracking, daily decisions, and follow-up.
• Prepare periodic or special reports and/or presentation materials as directed, gathering and summarizing narrative and/or various data and documentation from a variety of sources; use spreadsheets, graphics, etc.; compile and format various presentation materials using various software (i.e., slides, overheads, etc.).
• Maintain executive’s appointment calendar; coordinate meeting arrangements (i.e., facilities, contact applicable parties, etc.); make extensive international and domestic travel arrangements; coordinate activities to ensure smooth flow of business operation.
• Organize and maintain relatively complex administrative and departmental records; ensure the development and maintenance of filing systems; and follow up on pending matters.
• Complete expense reports for review and signature, which require knowledge of current international currency rates. Coordinate proper coding of invoices, may maintain tracking systems to keep executive informed of charges/discrepancies.
• Perform other support duties as assigned to facilitate the smooth operation of the assigned functional area.

  Requirements

  • A high school diploma or equivalent combination of education and work-related experience.
  • Typically 6-10 years Executive Assistant experience and 5+ years supporting Senior Management or equivalent work-related experience.
  • Demonstrated excellent PC skills including software packages (e.g. Microsoft Word, Excel, and PowerPoint, E-mail, etc.).
  • Demonstrated effective oral and written communication skills for the purpose of conveying information to internal and external customers, or providing information via written reports or correspondence.
  • Must be able to communicate professionally with senior managers and possess strong relationship management and customer service skills.
  • Demonstrated thorough knowledge and understanding of the Company’s operational procedures in assigned functional area.
  • Demonstrated excellent organizational and time-management skills with ability to prioritize own work.
  • Demonstrated ability to maintain confidentiality of information.
  • Demonstrated ability to handle multiple assignments and projects accurately and with attention to detail.
  • Demonstrated follow-through and ability to complete multiple ongoing projects on time and within specified budget.
  • Demonstrated math skills for the purpose of maintaining budgets, reconciling invoices, or checking figures for accuracy.

  Qualifications

  • High School Diploma or equivalent.
  • Executive Assistant experience and supporting Senior Management or equivalent work experience.
  • Excellent PC skills including software packages (e.g. Microsoft Word, Excel, and PowerPoint, E-mail, etc.).
  • Effective oral and written communication skills.
  • Professional communication with senior managers.
  • Thorough knowledge and understanding of the Company’s operational procedures.
  • Excellent organizational and time-management skills.
  • Ability to maintain confidentiality.
  • Ability to handle multiple assignments and projects accurately and with attention to detail.
  • Follow-through and ability to complete multiple ongoing projects on time and within specified budget.
  • Math skills for maintaining budgets, reconciling invoices, or checking figures for accuracy.

  Skills

  • Excellent PC skills including software packages (e.g. Microsoft Word, Excel, and PowerPoint, E-mail, etc.).
  • Effective oral and written communication skills.
  • Professional communication with senior managers.
  • Thorough knowledge and understanding of the Company’s operational procedures.
  • Excellent organizational and time-management skills.
  • Ability to maintain confidentiality.
  • Ability to handle multiple assignments and projects accurately and with attention to detail.
  • Follow-through and ability to complete multiple ongoing projects on time and within specified budget.
  • Math skills for maintaining budgets, reconciling invoices, or checking figures for accuracy.

  Benefits

  At IHG Hotels & Resorts, we provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

  Pay

  The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

  Schedule

  No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.