Sr. Executive Assistant

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to support collaboration.

About the role

This position works independently and proactively to support c-suite executives in planning, organization, and task execution, enabling focus on strategy that advances the company’s objectives.

Responsibilities

• Provides proactive, high-quality administrative support to c-suite executives, anticipating needs and executing support functions with accuracy and efficiency.
• Supports Management Committee or key Sub-Committee engagement by consulting and executing on efficient interactions, preparedness, and meeting outcomes.
• Manages calendars, coordinates travel arrangements, and completes expense reports.
• Prepares and/or coordinates internal and external communications, including written correspondence and presentations, with attention to design and layout.
• Works closely with a wide range of internal and external constituents, including executives, leaders, customers, and external management committee members.
• Researches, prioritizes, and follows up on incoming issues, determining appropriate courses of action, referrals, or responses.
• Troubleshoots conflicts, makes judgments, and recommends solutions to ensure smooth day-to-day engagements.
• Coordinates high-visibility meetings requiring extensive planning and execution.
• Attends Executive staff meetings, proactively keeping leaders and teams on track.
• Handles sensitive and confidential material regularly.
• Takes ownership of projects, interacting with and influencing others to deliver expected results.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Requirements

• Associate degree or equivalent from a two-year college or technical school and a minimum of 7 years supporting executive business leaders at a corporate level, or a combination of education and experience.
• Demonstrated business acumen with knowledge and understanding of business issues and priorities.
• Experience in written presentation design and layout.
• Ability to work with highly confidential material.
• Highly organized with strong attention to detail and accuracy.
• Ability to multi-task and manage multiple projects to meet deadlines simultaneously.
• Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively at all levels.
• Strong critical thinking and problem-solving skills, including the ability to disseminate information, identify problems, and implement solutions.
• Capable of handling and prioritizing requests from multiple sources in a timely manner.
• Advanced proficiency in Microsoft Outlook, Word, and PowerPoint, with intermediate Excel skills. Proficient with efficiency tools like Zoom and Microsoft Teams.

Physical Requirements

• Work is primarily sedentary in a normal office environment, requiring extensive computer use and sitting for periods of approximately four hours.
• May require occasional standing, walking, kneeling, and reaching.
• Must be able to lift 10 pounds occasionally and/or negligible amounts of force frequently.
• Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment.
• Requires the ability to communicate with internal and/or external customers.
• Must be able to perform essential functions with or without reasonable accommodation.

Pay

• Base pay scale in Phoenix, AZ / Chicago, IL / Washington, DC: $95,000 - $116,000 USD per year.
• Base pay scale in New York, NY / San Francisco, CA: $114,000 - $139,000 USD per year.
• Eligible for a discretionary incentive plan and benefits.

Pay is subject to change and depends on factors such as job scope, market rates, geographic location, education, experience, training, and specialized skills or certifications.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans, with company contributions to Health Savings Accounts (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health, and dependent care expenses.
• 401(k) Retirement Plan with a 100% Company Safe Harbor Match on the first 6% deferral immediately upon eligibility.
• Paid Time Off: Flexible Time Off for exempt (salaried) employees, generous PTO for non-exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.