Sr Employee Relations Specialist [Limited Term]

About the role

Nintendo of America Inc. is headquartered in Redmond, Wash., and serves as the company's operations center in the Americas. We are an equal opportunity employer committed to creating a welcoming and inclusive environment for all.

THE SR EMPLOYEE RELATIONS SPECIALIST ROLE

The Sr Employee Relations Specialist will oversee and manage a comprehensive employee relations strategy, leading investigations, conflict resolution, and policy development. They will also provide coaching and advisory support to HR Business Partners, leaders, and employees.

Description of duties

• Oversees and manages a comprehensive employee relations strategy grounded in deep understanding of the business, workforce needs, and evolving employment practices.
• Leads and conducts impartial, high-quality workplace investigations into complex and sensitive issues including discrimination, harassment, retaliation, misconduct, and policy violations.
• Promotes consistent, fair, and compliant interpretation of policies, processes, and employment and labor laws by partnering closely with Legal and HR Business Partners.
• Facilitates conflict resolution and provides employee relations coaching and advisory support to HRBPs, leaders, and employees to strengthen performance, accountability, and workplace relationships.
• Captures, analyzes, and synthesizes case data, workplace trends, employee feedback, and business insights to identify systemic risks and opportunities for organizational improvement.
• Develops, updates, and communicates workplace policies, employee handbooks, and conduct standards to ensure clarity, compliance, and consistent application.
• Designs and delivers training, tools, and educational resources on ER-related topics including investigations, policy interpretation, manager capability, and workplace best practices.
• Ensures excellence in documentation, change management, and stakeholder communication to drive adoption of ER practices, support compliance, and strengthen leadership expectations.
• Leverages strong relationships, sound judgment, and a deep understanding of organizational needs to anticipate issues and influence thoughtful, risk-sensitive decision making.
• Collaborates across HR functions including HR Business Partners, Talent, Total Rewards, and Legal to ensure integrated, consistent, and employee-centered solutions.
• Contributes to broader HR strategy and cross-functional initiatives, sharing insights and supporting enterprise-wide programs that enhance engagement, culture, and equity.
• Continuously expands knowledge of employee relations, labor trends, employment law, and organizational dynamics; equips HR and business leaders with current best practices and guidance.

Qualifications

• 5-7+ years of progressive experience supporting employee relations, HRBP, investigations, or related HR functions.
• Expert-level experience conducting fair, objective, and comprehensive workplace investigations involving sensitive, complex, or high-impact matters.
• Strong knowledge of employment and labor laws, compliance frameworks, and employee relations best practices across multiple states.
• Demonstrated ability to independently assess, manage, and resolve complex and ambiguous workplace issues with broad organizational impact.
• Proven ability to develop, communicate, and implement employee relations strategies, policies, tools, and programs that drive consistency and support organizational goals.
• Exceptional consultation, communication, conflict-resolution, and influencing skills, with the ability to build trust at all levels of the organization.
• Strong analytical and problem-solving skills, including experience synthesizing trends, case data, and stakeholder input to inform strategy and recommendations.
• High level of discretion, empathy, integrity, and professionalism when handling confidential or sensitive matters.
• Strong organizational skills and the ability to prioritize multiple demands while delivering high-quality work in a dynamic environment.
• Proficiency with HR systems, case management tools, and standard business software (e.g., UKG, Microsoft Office, Copilot, Convercent).
• Undergraduate degree in Human Resources, Business, or a related field or equivalent experience.