Sr Employee Relations Manager

What You'll Do

• Thoroughly and expeditiously conduct fair, consistent, and unbiased investigations related to complex Team Member concerns
• Provide recommendations for the appropriate course of action based on the outcome of investigations
• Possibly Partner with Legal team on cases and training HR Team Members in conducting thorough investigations in compliance with Chewy policies
• Use excellent interviewing, interpersonal, and documentation techniques and use the designated online case management tool (i.e., Navex) for reporting, documenting, and tracking investigations
• Provide critical input to the formation, consistent application, and revision of policies across the company based upon your investigation findings and recommendations
• Review investigation cases and issue trend data and provide actionable feedback to legal, HRBP teams, and senior leaders to reduce overall risk in the organization
• Support the evolution and improvement of the ER framework (process, tools, guides, etc.) for managing internal allegations and claims
• Uphold the highest level of accountability and maintain credibility throughout the organization, ensuring strict adherence to the integrity of and sensitivity in handling all aspects of private data and confidential matters

What You'll Need

• Degree in Human Resources, Employee Relations, JD, or another related field
• 7+ years of progressive employee relations experience, including extensive experience in completing workplace investigations
• Extensive knowledge of federal and state employment law, as well as Labor Relations and standard methodologies in conducting workplace investigations
• Experience with international e-commerce, distribution or fulfillment centers, veterinary, or pharmaceutical industry is preferred
• Extensive knowledge of federal and state employment law, as well as Labor Relations and standard methodologies in conducting workplace investigations
• Experience working with HR information systems (i.e., Workday) and investigation case management software (i.e., Navex)
• Impeccable written and verbal interpersonal communication skills, using exceptional active listening skills to determine issues and formulate and ask appropriate follow-up questions
• Demonstrable track record of using good judgment to handle complex or volatile situations effectively and to mediate in cases where required
• Experience creating and conducting training related to ER investigations and compliance, driven by investigative standard methodologies and company policies and procedures
• Able to collaborate with HR and non-HR partners to achieve results
• Strong creative problem-solving skills, critical thinking, and ability to prioritize multiple overlapping tasks with close attention to detail, reliability, and efficiency
• Able to work into the evenings and weekends as business requires
• Experience with Union and Non-Union organizations a plus

Pay

The base salary range for this role is $105,500 - $168,500.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

Benefits

• We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident.
• We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
• Exempt salary team members have unlimited PTO, subject to manager approval.
• Team members will receive six paid holidays per year.
• Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About the Role

Chewy is searching for a Senior Employee Relations (ER) Manager to join the team!

Qualifications

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic.