Sr Dispatcher

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world. Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data-driven solutions across complex supply chains.

What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership. Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These principles shape how we make decisions, partner with customers, and show up for each other.

About the Role

The Sr. Dispatcher is responsible for coordinating and directing the pickup and delivery of local and regional freight while ensuring efficient transportation operations and exceptional customer service. This role works closely with drivers, independent contractors, warehouses, customers, marine terminals, and internal departments to ensure shipments move safely, accurately, and on schedule while maintaining compliance with all applicable regulations.

Responsibilities

• Coordinate the pickup and delivery of freight between customers, warehouses, marine terminals, rail terminals, and intermodal facilities.
• Monitor shipment status, appointments, container availability, and dispatch schedules to ensure timely freight movement.
• Communicate shipment updates, delays, scheduling changes, and transportation challenges with customers and internal departments.
• Prepare and distribute daily dispatch reports while coordinating priorities with warehousing, transportation, customs brokerage, and operations teams.
• Monitor driver Hours of Service (HOS) to ensure FMCSA compliance.
• Maintain accurate shipment documentation, update transportation systems, obtain required permits, and ensure all records are completed accurately and confidentially.

Requirements

• High school diploma or equivalent required.
• Minimum 2 years of dispatching experience in a trucking, drayage, or intermodal transportation environment.
• Strong knowledge of FMCSA regulations, Hours of Service (HOS), and transportation compliance.
• Experience coordinating freight movement between warehouses, rail terminals, ports, and customers.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Experience using transportation platforms such as eModal, UIIA, chassis provider websites, terminal websites, and ocean carrier portals preferred.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong customer service and communication abilities.
• High attention to detail with accurate data entry skills.
• Ability to work independently while collaborating effectively with cross-functional teams.

Pay

Base Pay Range: $27.00 – $30.00 per hour

Schedule

Monday – Friday, 8:00 AM – 5:00 PM (Overtime as required)

Benefits

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors