Sr Flight Dispatcher

Key Responsibilities

• Pre-Shift Operational Readiness Review dispatcher handoff notes and active operational priorities
• Maintain awareness of evolving procedures, dispatch workflows, and platform updates
• Prepare for upcoming operational demands through proactive planning and coordination
• Manage incoming trip requests through company dispatch platforms
• Develop, optimize, and release compliant flight plans based on operational requirements and customer preferences
• Evaluate aircraft readiness, maintenance status, MEL/CDL restrictions, and operational limitations
• Support complex domestic and international multi-leg itineraries
• File and manage ATC flight plans, routing revisions, and acknowledgments
• Monitor active flights and provide real-time operational support to flight crews
• Continuously assess weather, routing, fuel, and operational risks
• Coordinate operational changes and communicate updates proactively to crews and stakeholders
• Deliver professional preflight and enroute briefings to flight crews
• Support both commercial and military/government flight operations
• Coordinate overflight permits, landing permits, and diplomatic clearances as required
• Maintain awareness of international restrictions, sanctioned regions, and geopolitical operational impacts
• Provide responsive, customer-focused operational support during all phases of flight
• Maintain accurate dispatch documentation, operational logs, and billing-related time tracking
• Conduct quality assurance checks on dispatch outputs for accuracy and regulatory compliance
• Document irregular operations and participate in Safety Management System (SMS) reporting processes
• Collaborate with internal engineering, product, and operations teams to improve workflows and system performance
• Contribute to continuous improvement initiatives within the dispatch organization
• Support flight crews during diversions, emergencies, and other irregular operations
• Execute established escalation procedures and communication protocols
• Serve as a central coordination point for time-critical operational decision-making
• Ensure operational incidents are documented appropriately within SMS processes

Qualifications

• FAA Aircraft Dispatcher Certificate
• Previous professional flight dispatch experience, preferably in Part 121, Part 135, military, or international operations
• Strong situational awareness and decision-making skills in time-sensitive operational environments
• Able to work flexible schedules, including weekends and holidays
• Proficiency with modern dispatch systems, operational software, and digital collaboration tools
• Excellent written and verbal communication skills
• Experience supporting international and government flight operations
• Familiarity with ETOPS, oceanic operations, and international permit coordination
• Knowledge of SMS reporting processes and operational risk management
• Experience in technology-enabled or digital-first operational environments
• Pilot or aviation enthusiast