Sr Director Regional Operations

About the role

The Senior Regional Director, Operations at Maverik leads a high-performing region of Maverik stores, partnering with District Managers to drive operational excellence, profitability, and an exceptional customer experience. This role involves providing strategic leadership, developing future leaders, and championing initiatives that improve performance and strengthen the company's culture.

Responsibilities

• Provide leadership to direct reports, including hiring, training, and development.
• Actively pursue and maintain ultimate accountability for regional sales, profit goals down to the district and store level, ensuring objectives are met.
• Support the development of and implement company initiatives, business plans, and budgets in collaboration with the Vice President, Retail Operations & Chief Retail Officer (CRO).
• Ensure strategies, processes, and procedures are followed, driving consistency across the entire retail footprint to support operational excellence.
• Direct District Managers in developing and implementing best practices, measuring operational efficiencies, continuously improving productivity, and achieving operational standards.
• Install a culture of accountability for P&L management, customer experience, coaching, engagement, and teamwork.

Requirements

• 12+ years of retail management experience in progressively responsible roles within a recognized, reputable multi-site retail organization(s), demonstrating best-in-class operational practices.
• 7+ years in a senior leadership role.
• Experience with P&L management and budget development preferred.
• Strong working knowledge of Windows environment, Excel, PowerPoint.
• Maintain a satisfactory driving record and be able to travel up to 50% within the assigned region.

Qualifications

• Bachelor’s degree in a relevant field such as Operations Management, Supply Chain, or Business Administration, preferred.
• MS or MBA highly desirable.

Skills

• Strategic thinking and execution.
• Leadership and team management.
• Financial management and budgeting.
• Operational excellence and process improvement.
• Customer service and experience management.
• Change management and organizational development.

Benefits

• Full Health, Dental, and Vision Package with company contribution to cost.
• In-Store and Fuel Discounts.
• Retirement plan with company match (401K).
• Eligible for the annual incentive bonus program.
• Profit Sharing: When Maverik succeeds, so do you.
• Comprehensive Paid Time-Off Policy, along with additional perks and benefits.

Pay

$186,000 - $229,000 + DOE and Bonus Opportunities.

Schedule

This role is based in Iowa and requires approximately 50% travel within the assigned region. The Senior Regional Director will spend significant time in the field visiting stores, partnering with District Managers, and supporting teams to drive operational excellence and business results.