Sr. Director, Partnership Solutions

About the role

The Sr. Director, Partnership Solutions at ResultsCX works with internal departments to bring relevant market and customer data to create and deploy strategies for both client and internal organization. They act as the escalation point for both operations and clients.

Responsibilities

• Assigned specific target accounts to orchestrate closing of new logo's
• Responsible for adding new LOB's/SOW's for assigned existing customers
• Responsible for growing revenue from existing clients' LOBs
• Look at industry trends, market place gaps, and identify opportunities within client base
• Increase RPH of customers through increased use of various services and value adds
• Develop/strengthen relationships with decision makers within assigned accounts and strengthen existing relationships with assigned clients at all levels
• Manage new contracts (MSA), statements of work (SOW), and pricing processes
• Facilitate thought leadership to improve Results value proposition with clients and establish a transformational culture
• Have an in-depth understanding of what ResultsCX does and how we perform for clients
• Maintain knowledge of long-term business strategies of the client and translate client overall objectives into Results strategies and tactics
• Facilitate strategic sessions with clients and be the key focal point in all business reviews

Requirements

• Bachelor's Degree in Business or other closely related field of study. Equivalent experience may be substituted for education.
• A minimum of 12 years of progressive experience in client-facing, enterprise account sales (multi-million dollar accounts) and C-level positions.
• Able to work effectively in a constantly changing environment
• Strategic perspective knowledge is critical
• Detailed-oriented
• Extremely polished; not intimidated with C-level

Qualifications

• Up to 50% travel required

Skills

• Strategic thinking
• Client relationship management
• Account management
• Market analysis
• Revenue growth
• Contract management
• Thought leadership
• Business strategy development

Benefits

• Equal opportunity and affirmative action employer

Pay

• Competitive compensation package

Schedule

• Flexible schedule to accommodate travel requirements