Sr. Director Insights & Analytics
About the role
This role is a central strategic partner for the Go-to-Market (GTM) organization, responsible for translating global revenue data into measurable operational strategy that drives business growth and accelerates GTM performance. The leader will establish the CoE as the authoritative source for GTM intelligence, oversee root-cause investigation, govern performance standards, and own the formal, end-to-end standardization of core GTM motions.
This person will report to the VP, Revenue Operations and can be based remotely, with light travel estimated at 10-20%, which could be global but is primarily US-based.
Responsibilities
- Establish & Govern the CoE: Design and lead the centralized Center of Excellence, acting as the Global Reporting Hub for all key revenue metrics and the owner of all official GTM data and analysis.
- Global Forecasting & Process Ownership: Oversee the standardization and governance of the Global Forecasting Methodology and Process, driving continuous improvement in forecast accuracy across all regions.
- Strategic Intelligence: Provide proactive, high-level analysis and action-oriented narratives to the executive team about GTM health, variances, and strategic opportunities.
- Drive Optimization & Action: Direct the team's focus toward investigating root causes of performance variances and formulating data-backed action plans for process and operational improvement.
- Field Enablement: Serve as the strategic analytical resource for Revenue Operations Business Partners, equipping them with validated insights and data required to execute change.
- Technology Collaboration: Partner with Revenue Technology leadership to manage the GTM tech stack (CRM, BI tools) and evaluate/implement new tools for scale and productivity.
- Leadership: Lead, mentor, and scale a high-performing Revenue Operations team.
Requirements
- 12+ years of experience in Revenue Operations, Sales Operations, or related GTM leadership roles, with at least 5 years in senior management.
- Proven track record of scaling revenue operations in high-growth B2B SaaS or technology companies.
- Deep expertise in CRM systems (Salesforce or equivalent), marketing automation, customer success platforms, and BI tools.
- Strong analytical skills with the ability to translate complex data into actionable insights.
- Excellent leadership, communication, and stakeholder management skills.
- Bachelor’s degree in Business Administration, Operations or related field; MBA preferred.
Pay
Base Pay Range: $220,000.00 - $302,500.00 USD Annual. This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation.