Sr. Director Analytics

About the role

Early Warning powers and protects the U.S. financial system with cutting-edge solutions like Zelle® and Paze℠. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. This position follows a hybrid work model in Scottsdale, San Francisco, Chicago, or New York.

Responsibilities

• Leads the development and execution of the business and fraud analytics strategy in alignment with company goals and product roadmaps.
• Partners closely with product, engineering, design, and executive leadership to define key metrics and ensure data informs decisions at all stages.
• Supports resource allocation, business case building, and prioritization of new initiatives leveraging internal data sources and market intelligence.
• Develops tailored A/B testing frameworks and experimentation strategies that inform product decisions from initial concept through launch.
• Guides the development and maintenance of scalable data models, dashboards, and reporting tools that enable self-service analytics and real-time decision-making.
• Translates complex data into compelling stories and insights that drive action for stakeholders across the product lifecycle.
• Fosters a culture of hypothesis testing and data-driven thinking across the organization and promotes best practices in experimentation, metric design, and user behavior analysis.
• Ensures data integrity, governance, and privacy standards are upheld in all analytics work.
• Identifies opportunities for automation and process improvement in analytics workflows.
• Stays current with analytics tools, industry trends, and emerging technologies that could enhance the organization’s analytical capabilities.

Requirements

• Bachelor’s degree in Business Analytics, Management, Marketing, or related field.
• Minimum of 15 years of experience in product or fraud analytics, data science, or business intelligence.
• 5 years of leadership experience.
• Strong written and verbal communication skills, with the ability to present to functional business leads, internal leadership, and external stakeholders.
• Demonstrated ability to communicate technical ideas to non-technical audiences both verbally and in writing.
• Ability to identify complex problems, evaluate options, and implement solutions.
• Ability to multi-task, adapt to rapid change, and manage multiple projects or changing priorities to meet deadlines.
• Demonstrated success or ability to retain highly engaged, high-performing teams.
• Must pass a background and drug screen.

Preferred Qualifications

• Understanding of the ecommerce, fraud, and digital payments landscape.
• Demonstrated leadership and initiative in process redesign and/or analytics transformation.
• Master’s degree in Business Administration, Analytics, or related field.

Physical Requirements

• Work is primarily sedentary in a normal office environment, requiring extensive computer use and sitting for approximately four hours at a time.
• May require occasional standing, walking, kneeling, and reaching.
• Must be able to lift 10 pounds occasionally and/or negligible amounts of force frequently.
• Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment, including personal computers.
• Requires the ability to communicate with internal and/or external customers.
• Must be able to perform essential functions and physical requirements with or without reasonable accommodation.

Pay

Base pay scale for this position:

• Phoenix, AZ / Chicago, IL: $188,000 - $235,000 USD per year.
• New York, NY / San Francisco, CA: $226,000 - $282,000 USD per year.

Additionally, candidates are eligible for a discretionary incentive plan and benefits. Pay is subject to change and depends on factors such as job scope, market rates, geographic location, education, experience, training, and specialized skills.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans, with company contributions to Health Savings Accounts (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health, and dependent care expenses.
• 401(k) Retirement Plan with a 100% company safe harbor match on the first 6% deferral immediately upon eligibility.
• Paid Time Off: Flexible Time Off for exempt (salaried) employees, generous PTO for non-exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.