Sr Director, Global Insights & Analytics (Hybrid - MA, CA, NY, NJ, CT, NH))

Job Summary

The Senior Director, Global Insights & Analytics at Insulet Corporation will serve as the foremost I&A partner for the U.S. commercial organization while acting as a global steward of insights excellence.

About the Role

This strategic leadership role is responsible for setting the global standard for how Insights & Analytics influences commercial strategy, enhances customer understanding, and informs enterprise decision-making across various international segments and customer journeys.

Responsibilities

• Serve as the primary I&A business partner to U.S. commercial leaders, providing guidance on key trends and strategic implications.
• Translate U.S. customer, market, and performance data into clear observations, implications, and recommendations for executive decision-making.
• Support long-term strategic planning (>5 years) for the U.S. market, including forecasting external trends and competitive dynamics.
• Define and monitor U.S. commercial KPIs tied to performance, customer acquisition, retention, and lifecycle optimization.
• Provide leadership and strategic alignment for International I&A teams across priority markets.
• Ensure consistency of methodologies, insights generation, and customer journey understanding globally.
• Support market-specific learning plans and commercial strategy development.
• Guide I&A support for global business segments, ensuring integration of segment-level insights with U.S. and international priorities.
• Partner with segment heads to develop fact-based business cases for product decisions, investments, and go-to-market approaches.
• Lead segmentation, persona development, and unmet needs globally.
• Oversee the global customer journey, ensuring incorporation of qualitative and quantitative insights across all touchpoints.
• Identify unmet needs, pain points, and opportunities to improve end-to-end experiences and align the organization against activation.
• Integrate multiple disparate data sources (primary research, CRM, digital, secondary) into a cohesive customer understanding.
• Shape processes across Insights and Analytics to maximize business impact and streamline insight generation.
• Anticipate business risks and opportunities grounded in evolving market, customer, and competitive insights.
• Lead, mentor, and develop I&A team members globally to build a best-in-class capability.

Required Skills & Competencies

• Strategic and analytical thinker with demonstrated ability to synthesize complex data into actionable insights.
• Exceptional leadership, communication, and stakeholder engagement skills; able to influence at all levels.
• Experience using data to drive product, marketing, and commercial decision-making.
• Global mindset with the ability to manage diverse data requirements, compliance needs, and cross-market variation.
• Deep understanding of global commercial data sources (structured/unstructured; internal/external) and their strengths and limitations.

Education & Experience

• Advanced degree (MBA, MS, or equivalent).
• 15+ years of progressive leadership experience in insights, analytics, strategy, or consulting.
• Experience in medical device, healthcare, or consumer goods industries.
• Demonstrated success influencing senior executives in complex, matrixed organizations.
• Track record of both strategy development and hands-on execution.

Additional Information

Position may be hybrid or in-person at Acton, MA (preferred) or San Diego, CA. Expected travel: approximately 20%, subject to business needs.

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $204,500.00 - $306,725.00. This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)

Additional employee wellness programs.

Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.