Sr Director, Global Business Process, Invoice to Cash (Finance)
Position Summary
The Invoice to Cash (I2C) Global Process Owner is responsible for designing, standardizing, and governing the end-to-end global I2C process across all three business units. This role partners closely with business unit finance, Order to Delivery GPO, accounts receivable, sales, project management, and credit stakeholders to collaboratively define future-state process and system requirements, translate those requirements into detailed JDE configurations, develop comprehensive test scripts, lead user acceptance testing (UAT), and drive organization-wide training and change adoption.
Requirements
Education & Certifications: Bachelor’s degree in Accounting, Finance, Business Administration, or related field required; MBA or Master’s preferred. Professional certification strongly preferred (CPA, CMA, CIMA, ACCA, or equivalent).
Experience: 10+ years of progressive finance or accounts receivable experience, with at least 5 years in a global I2C/AR/O2C leadership role. Minimum of 5 years of hands-on experience with major ERP systems (e.g., SAP, Oracle, or JDE), with a strong preference for JD Edwards, including configuration of Accounts Receivable modules (Customer Master, Invoice Entry, Credit Management, Collections, Cash Application, Deductions/Disputes, Revenue Recognition).
Proven track record leading or heavily supporting at least one full-cycle ERP implementation (greenfield or global template rollout) in a multi-site, multi-business-unit environment.
Demonstrated experience partnering with business stakeholders (finance, sales, credit, customer service) to gather, document, and validate detailed process and system requirements for invoice-to-cash workflows.
Hands-on experience developing test scripts, leading user acceptance testing (UAT), managing defect resolution, and driving go/no-go decisions.
Proven success delivering large-scale finance/AR training programs and supporting organization-wide change adoption during ERP transformations.
Direct experience designing, implementing, and documenting SOX-compliant internal controls (or equivalent public-company readiness programs) for accounts receivable, collections, and revenue processes.
Experience working with global business services
Proven track record of harmonizing divergent site-level AR processes, customer master data, credit policies, and customizations into a standardized global model.