Sr. Director, Agentic AI, Automation & FDE

About the role

T-Mobile is seeking a Sr. Director, Agentic AI Automation & FDE to lead the company's internal adoption of Agentic AI across various departments.

Responsibilities

• Build and lead the Forward Deployment Engineering practice
• Own FDE hiring, onboarding, and cohort development
• Establish practice standards, diagnostic frameworks, and iteration protocols
• Own the Agentic AI Automation delivery function
• Manage the BU partnership model and AI vendor relationships
• Drive the reusable pattern library and CoE knowledge loop
• Report program performance and EBITDA impact
• Other duties/projects as assigned

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 10+ years of experience in technology leadership with progressive experience in AI engineering, ML, or enterprise digital transformation
• 7-10+ years of experience in people leadership managing technical teams including senior engineers and team leads
• 2-4 years hands-on experience with Agentic AI systems, LLM deployment, RAG architecture, or multi-agent orchestration in production environments

Qualifications

• Deep understanding of Agentic AI system design, prompt orchestration, LLM integration patterns, and production AI reliability
• Familiarity with operations in at least two of the target domains: care, retail, B2B, supply chain, finance, HR
• Demonstrated ability to lead technical delivery in ambiguous, operational environments without formal authority
• Ability to translate AI field performance and domain outcome data for SVP and ELT audiences
• Track record of building and scaling a new technical practice, center of excellence, or field engineering function

Skills

• Strong communication and interpersonal skills
• Ability to manage multiple projects and priorities simultaneously
• Experience with Agile methodologies and project management tools
• Excellent problem-solving and analytical skills

Benefits

• Base Pay Range: $259,300 - $350,800
• Corporate Bonus Target: 35%
• Full and part-time employees have access to the same benefits when eligible
• Medical, dental, and vision insurance
• A flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs

Pay

Base Pay Range: $259,300 - $350,800

Schedule

Full-time