Sr.Digital Analyst II

About the role

The Senior Digital Analyst II at BambooHR helps understand and optimize the digital customer journey across the company's website, marketing funnel, and digital experiences. This role partners closely with various teams including Marketing, Web, Demand Gen, Business Intelligence, and agencies to deliver strategic insights, improve measurement capabilities, and support data-driven decisions.

Responsibilities

• Lead analysis of digital customer journeys across acquisition, engagement, and conversion funnels to identify optimization opportunities and influence business performance.
• Partner cross-functionally with Marketing, Web, Demand Gen, Product Marketing, Business Intelligence, and agency teams to define KPIs, measurement strategies, and success metrics for digital initiatives.
• Support and evolve first-party data strategies, lead tracking, and digital measurement frameworks to improve visibility into customer behavior and marketing performance.
• Deliver strategic insights and recommendations related to website performance, conversion behavior, customer engagement, and digital experience optimization.
• Support experimentation and testing initiatives across landing pages, chatbot experiences, messaging, and digital optimization programs.
• Help define measurement approaches and testing frameworks related to AI-driven search behavior, AI Overviews (AIO), LLM impacts, and evolving organic discovery trends.
• Monitor shifts in digital acquisition behavior and recommend strategies to improve visibility, engagement, and conversion performance in an increasingly AI-driven marketing environment.
• Partner with Business Intelligence teams to improve data quality, scalable reporting capabilities, and self-service analytics solutions.
• Support strategic planning, quarterly business reviews, and executive discussions through analytical storytelling and actionable business insights.
• Operate independently in ambiguous environments, proactively identifying opportunities, risks, and emerging trends across digital analytics and customer behavior.

Requirements

• Bachelor’s degree in Analytics, Marketing, Business, Statistics, Economics, Information Systems, or related field preferred.
• 5+ years of experience in digital analytics, marketing analytics, web analytics, or related analytical roles with increasing strategic scope and business influence.
• Deep experience with web analytics platforms such as Adobe Analytics, Google Analytics, or similar enterprise analytics tools.
• Strong experience analyzing digital funnels, customer journeys, lead behavior, and conversion performance within B2B SaaS or digital-first environments.
• Demonstrated ability to influence business decisions and provide strategic recommendations through data-driven insights and analytical storytelling.
• Experience developing scalable measurement frameworks, attribution approaches, and first-party data strategies.
• Strong understanding of digital tracking methodologies, customer behavior analytics, and marketing performance measurement.
• Experience leading analytical support for experimentation, optimization, or digital testing initiatives.
• Ability to operate independently and navigate ambiguity while managing multiple strategic priorities in a fast-paced environment.
• Strong stakeholder management and communication skills with experience partnering cross-functionally and presenting insights to senior leaders.
• Proficiency in AI, SQL, Excel, and BI/reporting platforms with the ability to independently analyze and synthesize large datasets.
• Strong analytical rigor, intellectual curiosity, and ability to proactively identify opportunities for optimization and business impact.

Qualifications

• Experience supporting B2B SaaS marketing organizations with complex digital acquisition strategies.
• Familiarity with AI search trends, AI Overviews (AIO), LLM-driven discovery behavior, and evolving SEO/organic measurement strategies.
• Experience partnering with agencies and influencing external vendor analytics strategy and performance measurement approaches.
• Exposure to experimentation frameworks, incrementality methodologies, or advanced marketing measurement approaches.
• Experience influencing digital strategy, customer journey optimization, or conversion-focused business initiatives.
• Familiarity with CRM ecosystems such as Salesforce and lead lifecycle analytics frameworks.

Skills

• Strong analytical skills and ability to interpret complex data.
• Excellent communication and collaboration skills.
• Experience with AI and machine learning tools.
• Proficiency in SQL and Excel for data analysis.
• Knowledge of web analytics platforms.

Benefits

• Comprehensive health, life, and disability insurance.
• Generous leave policies including 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off.
• 401(k) plans with up to 6% company match.
• $2000 Paid-Vacation bonus.
• EAP through Headspace.

Pay

Compensation is commensurate with experience.

Schedule

This is a hybrid position with some regular in-office days each week.