Digital Product Analyst II

Location: Birmingham, AL / Charlotte, NC / Atlanta, GA (Hybrid) – 6-month contract-to-hire

About the role

The Digital Product Analyst II plays a critical role in supporting the product management team and serves as a subject matter expert for designated products, experiences, or applications. This role collaborates effectively with product management, product owners, technology teams, and business partners. A thorough understanding of Scaled Agile Framework (SAFe) principles is essential to assist teams in addressing resource, knowledge, or documentation gaps.

Responsibilities

• Validate documented functionality against system performance to identify and categorize bug remediation and enhancement work for Agile teams.
• Perform analysis to identify core product, application, or system issues and map out possible solutions.
• Create and update system documentation, including process flows, product feature details, and user guides, while monitoring and updating workflows as required.
• Gather, organize, and interpret data to optimize product performance, drive user satisfaction, and ensure alignment with business goals.
• Collect and document detailed business requirements, translating them into features or user stories to meet business needs.
• Prepare functional system and program requirements for Digital value streams for ongoing projects and releases.
• Perform User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements, and releases.
• Evaluate reported system defects and manage the flow and prioritization of related work based on impact, customer need, and Product Management prioritization.
• Perform analysis for Objectives and Key Results (OKR) or goal measurement.
• Support product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post-implementation follow-up.
• Assist the product owner with day-to-day tasks, particularly around sprint management.
• Prepare materials and analysis for product demos, quarterly business reviews, and other report-outs for the value stream.
• Identify and take on tasks that enable the team’s success.

About PTR Global

PTR Global is a leading provider of information technology and workforce solutions. With over 5,000 professionals, PTR Global delivers services across the U.S. and Canada.

Pay

$45–$50 per hour. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

Benefits

Full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.