SR CUSTOMER EXPERIENCE COORDINATOR (Dallas, Texas, United States, 75217)
Mohawk Industries · Dallas, TX · 2 wk ago
Customer ServiceFull-time
Duties And Responsibilities
- Execute daily tasks and administration as it relates to customer experience such as customer calls, order processing and entry, delivery status, customer claims, purchase orders, and other responsibilities as defined by department.
- Respond promptly to customer inquiries through various channels, including phone, email, and chat.
- Work proactively to resolve customer issues and provide timely solutions.
- Cook up communication with customers and associates.
- Serve As a Customer Experience Resource For Other Associates.
- May be responsible for some warehouse and inventory tasks.
- Maintain accurate and organized records of customer interactions and resolutions.
- Provide basic analysis and apply knowledge from experience or standard procedure to solve problems.
Requirements
- Bachelors degree in a related field or equivalent education and/or experience.
- 0-2 years relevant experience or equivalent education and/or experience.
Qualifications
- Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
- Excellent communication, problem solving, and organizational skills.
- Able to multitask, prioritize, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient using Microsoft Office Suite products.
Benefits
- Competitive salary
- Comprehensive benefits package
- Career opportunities
- An environment of creativity and growth
- Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Pay
Competitive salary
Schedule
N/A
Skills
- Customer service skills
- Problem-solving skills
- Organizational skills
- Microsoft Office Suite proficiency
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
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